[Resolved] Jaquar — bathroom accessories

tilakraj64

from Delhi, Delhi

Dec 5, 2017

Address: Faridabad, Haryana, 121001

Website: www.jaquar.com

Purchased bathroom accessories from @jaquargroup (Fbd). One of the items (Handjet) has broken due to manufacturing fault but they've denied to replace it, despite of 10 years warranty on the same. We've launched a complaint (Complaint no: 927296) at their delhi office on 27.11.17 but still it is unresolved. Is this a service they claim to offer? We feel totally cheated by this group.

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Jan 9, 2018

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2017

Jaquar Customer Care's response Sir,

Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance

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Comments

Dollyj

from Mumbai, Maharashtra

Dec 7, 2017

My jaquar geyser is not working since the day it got fitted and tdy when shown to plumber he said one part is damaged.please send a person to check the thing and I purchased it on 24/4/16