Address: Gurgaon, Haryana, 122016 |
This is to inform you that i have been complaining for the services/ maintenance for fittings ( Taps) since last 3 months but i believe company is not taking complaints seriously or taking customers for granted. The sole role of the company is to sale their products & then forget or leave it on the customers to call again & again. There is no after sales service given to the customers. We had installed your fittings in 7 bathrooms ( 2 floors)in our house & facing problem every month since last 2 years.
It has been observed that they are doing incomplete work.They come just for the replacement only or without parts or some other excuse but not for the maintenance /cleaning of the taps.
Below are the complaint numbers for the cleaning / maintenance but no action has been taken till date :
082556
017259 dtd 8/2
114518 dtd 11/2/17
122714
Now its a high time either company shall replace all my fittings which are not in good conditions as it is not possible for me to call every 2nd day .
Also i need contact details of the person sitting on responsible position who can answer my problems .
Jiten Kohli
[protected]
[protected]@yahoo.com Was this information helpful? |
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