Jaquar — bathroom toilet brush and glass bowl

Address: Ahmedabad, Gujarat, 380007

The jaguar bathroom fittings company took back the product which was in warranty since oct 7th 2019, receipt number 1793 from our ahmedabad house.
After so much of complaints and calling there is no satisfactory reply from the company.
We kept on calling there customer service centre [protected] but though they tried to talk with jaguar ahmedabad office main branch no one answered properly and gave us wrong answers stating they tried to send it to gurgoan head office but nothing can be done.
No emails or valid answers from the jaguar company to us.
They have kept the product with them.
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Jaquar customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2020
Jaquar Customer Care's response
Can you please share the service call number or the registered contact number at [protected]@jaquar.com
Mar 09, 2020
Updated by Dr kayastha
I have already mentioned in my complaint about the service number
Mar 11, 2020
Updated by Dr kayastha
The jaguar bathroom fittings company took back the product which was in warranty since oct 7th 2019, receipt number 1793 from our ahmedabad house.
After so much of complaints and calling there is no satisfactory reply from the company.
We kept on calling there customer service centre[protected] but though they tried to talk with jaguar ahmedabad office main branch (phone:[protected] no one answered properly and gave us wrong answers stating they tried to send it to gurgoan head office but nothing can be done.
No emails or valid answers from the jaguar company to us.
They have kept the product with them.
Mar 17, 2020
Updated by Dr kayastha
The jaguar complaint is been sent to consumer complaints since 9.3.2020
No strict actions taken against the jaguar bathroom fitting company.
Then what's the point.
Jaguar bathroom fitting have took back the items and though it was in warranty period they did not replaced. Infact have kept the items with them at their ahmedabad office without any further process.
We have the invoice and receipt too. The receipt we have already attached in our complaint.
Consumer complaints forum should take strict actions.
 
2 Comments

Comments

Bath room flush switch is not working.
Leakage in the joint of kitchen mixer tap
its not under warranty so kindly send someone

pl call [protected] and take appointment for doing the repair

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