Jaquar — complaint no.00019538 dated 06/01/2020

Mehbub Alam

Jan 14, 2020

Address: NO2 RAJAPUKHURI GAON, PO URIAMGHAT, 785601

Dear sir,
I have purchased a mixture tape of jaguar and the local supplier mr. Anup dev of sarupathar installed it by a local plumber. To my great dissatisfaction the mixture tape is not working properly.
The local supplier advised me to lodge complaint to jaguar customer service toll free no.
The complaint was lodged on 6th january 2020 but till today no technician visited to check the problem.
I just want to know actually what is the turn around time to serve the complaint as depicted in your company's policy.
I feel highly dissatisfied by your attitude towards serving a complaint.

With regards,
Mehbub alam,
No. 2 rajapukhuri gaon,
Po-uriamghat,
Dist-golaghat, assam, pin-785601
Landmark-near uriamghat atma bodh ashram.
Regd. Mobile : [protected]

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Jaquar customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

Jaquar Customer Care's response Sir,
Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance

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Comments

shalinpatel patel

Jan 17, 2020

I have a jaguar heater at home. After reaching some temperature the mseb switch gets tripped. Don't know what the problem is? Checked my line connection and trip switch it is working in good condition. So ultimately i want to check my heater.