Jaquar — Concealed tanks

sharma kritika

Jun 6, 2022

Address: Panchkula, Chandigarh

Jaquar India was known for its quality and service but from the past few situations have been unbelievable. The customer service division is closing the case without even finding any solution. They're blaming the manufacturing defect on customers and asking to pay for the parts broken (internally). I got a sealed package from the dealer but after opening it, the outer body of the product was fine but internally it was broken... Your customer service is of no help and has been harrassing me and my family... You guys are not taking the ownership of the manufacturing defect and are putting the liability on the customers just to fill your pocket... I even spoke to the head of the customer service division but he is just molding the situation and is not even answering the call... Pathetic service and a victim of harrassment...

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Jaquar customer support has been notified about the posted complaint.

Jun 06, 2022

Updated by sharma kritika Jaquar India was known for its quality and service but from the past few situations have been unbelievable. The customer service division is closing the case without even finding any solution. They're blaming the manufacturing defect on customers and asking to pay for the parts broken (internally). I got a sealed package from the dealer but after opening it, the outer body of the product was fine but internally it was broken... Your customer service is of no help and has been harrassing me and my family... You guys are not taking the ownership of the manufacturing defect and are putting the liability on the customers just to fill your pocket... I even spoke to the head of the customer service division but he is just molding the situation and is not even answering the call... Pathetic service and a victim of harrassment...