Jaquar — embarrassing after sale service

Address: Nagercoil tamilnadu, 629169

We bought a 3 litre water heater. After a year it started leaking lightly. We thought it was fixing problem and as we need it we ignored it.

Later it was leaking very badly. We called the plumber and he informed us the inner heater is leaking. We called customer service and booked a for service. The service technician arrived and trickily got the satisfaction code sent by jaguar and he took the heater to repair it in his workshop at a charge. Even after 40 days he did not fix and return the heater. We don't know what happened to the heater. Calls to them are almost never answered. Very poor after sales service.