[Resolved] Jaquar — faucets

alkanil

from Mumbai, Maharashtra

Jan 7, 2018

Address: Mumbai City, Maharashtra, 400059

The faucts manufactured by jaquer made from metal with plastic leaver which break with in 1 to 2 years from the date of start using. As the life of the body is more then 5 years.

I think that the componay by providing plastic liver gets a repeat business and thus cheating the customer.

They should change the same to metal and refund the user for the replacement.
Cost incurred.

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Feb 17, 2018

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2018

Jaquar Customer Care's response Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance

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Comments

Mohit Hora

from New Delhi, Delhi

Jan 9, 2018

I have some problem in mixer . It’s a leakage problem

Mahika Rao

from Vellore, Tamil Nadu

Jan 10, 2018

After calling multiple no. Of times to the helpline number, there is no response as the number is out of service for more than 23 days now. The taps in my house are leaking badly wasting a lot of water.Also, local plumber refuse to repair as the "Jaquar" parts are not available to them . Please address the issue URGENTLY.