[Resolved] Jaquar — no exchange on products

Square Heads

from Cherthala, Kerala

Sep 11, 2017

Address: Chennai, Tamil Nadu, 600010

We are renovating our bathroom. We bought all products of jaquar. There is one wash basin which we ordered table top by miatake instead of wall mount. All products are bought from baths n crafts, chennai.
When we went to exchange, they told we will exchange everything but not jaquar. What is the use of buying jaquar products if one single thing cannot be exchanged. Costumers can make mistakes. Though we had budget cruch, we bought jaquar. This is what service we get. Its a sincere request it would be great help if one wash basin can be exchanged.

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Oct 13, 2017

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2017

Jaquar Customer Care's response sir,

sorry for the in convenience caused to you, you are requested to please provide your complete address with contact details at service @jaquar.com along with the purchase details.

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Comments

Madam sharma

from Bhopal, Madhya Pradesh

Sep 13, 2017

I bought the above two mentioned models of jaguar commode (model- 38951 and 40951). They have been installed one month ago but are usused. And I am not satisfied at all with the comfortness of these models as compared to the model 15951. Please resolve my problem.