[Resolved]  Jaquar — overhead shower service no. - 460102 - no replacement or money back after 1 month

Address: 380061
Website: www.jaquar.com/India

We have taken jaquar overhead shower of rs. 5500 on june -2017 from ahmedabad.

Dealer - nice ceramics - gota - mr. Satish/mr. Hemant

We have used it for 2-3 days and complaint about shower as massage was not done as few wholes were not working. Service engineer came but unable to resolve and told us 15 days time for repair/replacement.

Today after 1 month they are again telling 1 month and not given satisfactory answer also headquarter complaint center - [protected] and they have passed query to ahmedabad.

Mr. Dilip joshi - service manager ahmedabad and mr. Harshal - arihant sg highway but both person not giving answer and telling 1 month again.

They are passing responsibility on each other and not providing solution.
They have not given even standby shower also.

Very worst and poor service.
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Aug 24, 2017
Complaint marked as Resolved 
Jaquar customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2017
Jaquar Customer Care's response
Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance
 
1 Comment

Comments

My bathroom taps/bathroom accessories are of ARTIZE series and it is not working properly ... i have been complaining u from a long time no one is responding my complaints ...it is too irritating ... mobile no...[protected]

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