JCTSL — not stopping of bus on stop

Address: Jaipur, Rajasthan

I was travelling by bus no. 7979 (9a route) today from vijaypath to phq (Nehru garden) time approx 9.20 am. The driver did not stop the bus at the stop despite request. On enquiry, the driver told that his name was ramesh. Please instruct the driver for stopping bus on the designated bus stop. There was a girl student also to get down at that bus stop but the driver mr ramesh ignored her request also and she had to get down at next stop. Please instruct the driver (Mr ramesh) suitably.
Regards,
Cl kumhar