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Jeevansathi Internet Services Complaints & Reviews

3.1
Updated: Dec 17, 2025
Complaints 292
Resolved
158
Unresolved
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Jeevansathi Internet Services reviews & complaints page 8

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V
vcdim
Jun 6, 2021
Resolved
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Address: B-8 , sector 132 , Noida , Uttar Pradesh , India - 201301

I created my profile on jeevansathi.com last month and I was getting calls to buy a subscription. I bought the plan but after a month I got an email that my id is being deleted also my number was blocked . I tried to call them through different number and but didn't got the clear answer why this was done . Also I shared my documents as per the telephonic conversation . But till now nothing has been done .My profile I'd was XRUR0157. Please look into the matter asap .
Aug 5, 2021
Complaint marked as Resolved 
Jeevansathi Internet Services customer support has been notified about the posted complaint.
Dear Team,

Greetings from Jeevansathi.

We would like you to know that we have duly informed the Profile-holder vide Ticket ID #1665568 that we have found a total 11 profiles associated with her, linked with her contact numbers between January 2019 and April 2021. We have sought the reason for creating multiple profiles as we do not allow multiple profiles of same individual.

Further, there is mismatch of occupation information on the profiles. We seek acknowledgement from the member on ongoing Email thread (Ticket ID #1665568) that no further profile apart from XRUR0157 shall be created. Also, the occupation shall be updated correctly.

Thanks and Regards,
Jeevansathi Support Team
Dear Team,

Greetings from Jeevansathi.

We would like you to know that we have duly informed the Profile-holder vide Ticket ID #1665568 that we have found a total 11 profiles associated with her, linked with her contact numbers between January 2019 and April 2021. We have sought the reason for creating multiple profiles as we do not allow multiple profiles of same individual.

Further, there is mismatch of occupation information on the profiles. We seek acknowledgement from the member on ongoing Email thread (Ticket ID #1665568) that no further profile apart from XRUR0157 shall be created. Also, the occupation shall be updated correctly.

Thanks and Regards,
Jeevansathi Support Team
Dear Team,

Greetings from Jeevansathi.

We would like you to know that we have duly informed the Profile-holder vide Ticket ID #1665568 that we have found a total 11 profiles associated with her, linked with her contact numbers between January 2019 and April 2021. We have sought the reason for creating multiple profiles as we do not allow multiple profiles of same individual.

Further, there is mismatch of occupation information on the profiles. We seek acknowledgement from the member on ongoing Email thread (Ticket ID #1665568) that no further profile apart from XRUR0157 shall be created. Also, the occupation shall be updated correctly.

Thanks and Regards,
Jeevansathi Support Team
Dear Team,

Greetings from Jeevansathi.

We would like you to know that we have duly informed the Profile-holder vide Ticket ID #1665568 that we have found a total 11 profiles associated with her, linked with her contact numbers between January 2019 and April 2021. We have sought the reason for creating multiple profiles as we do not allow multiple profiles of same individual.

Further, there is mismatch of occupation information on the profiles. We seek acknowledgement from the member on ongoing Email thread (Ticket ID #1665568) that no further profile apart from XRUR0157 shall be created. Also, the occupation shall be updated correctly.

Thanks and Regards,
Jeevansathi Support Team
Dear Team,

Greetings from Jeevansathi.

We would like you to know that we have duly informed the Profile-holder vide Ticket ID #1665568 that we have found a total 11 profiles associated with her, linked with her contact numbers between January 2019 and April 2021. We have sought the reason for creating multiple profiles as we do not allow multiple profiles of same individual.

Further, there is mismatch of occupation information on the profiles. We seek acknowledgement from the member on ongoing Email thread (Ticket ID #1665568) that no further profile apart from XRUR0157 shall be created. Also, the occupation shall be updated correctly.

Thanks and Regards,
Jeevansathi Support Team
Dear Team,

Greetings from Jeevansathi.

We would like you to know that we have duly informed the Profile-holder vide Ticket ID #1665568 that we have found a total 11 profiles associated with her, linked with her contact numbers between January 2019 and April 2021. We have sought the reason for creating multiple profiles as we do not allow multiple profiles of same individual.

Further, there is mismatch of occupation information on the profiles. We seek acknowledgement from the member on ongoing Email thread (Ticket ID #1665568) that no further profile apart from XRUR0157 shall be created. Also, the occupation shall be updated correctly.

Thanks and Regards,

Jeevansathi Support Team
Dear Team,

Greetings from Jeevansathi.

We would like you to know that we have duly informed the Profile-holder vide Ticket ID #1665568 that we have found a total 11 profiles associated with her, linked with her contact numbers between January 2019 and April 2021. We have sought the reason for creating multiple profiles as we do not allow multiple profiles of same individual.



Further, there is mismatch of occupation information on the profiles. We seek acknowledgement from the member on ongoing Email thread (Ticket ID #1665568) that no further profile apart from XRUR0157 shall be created. Also, the occupation shall be updated correctly.



Thanks and Regards,

Jeevansathi Support Team
vcdim's [Complaint's author] reply, Jun 8, 2021
The multiple I'd you are talking about are not there . It was like I created the one and deleted later when I was on serious note with someone . I didn't knew that could lead to suspension of I'd . I thought once the profile is deleted it will be no more available . Also about the professional I'm into teaching that's why I mentioned that but I'll change that to business as you guys suggested .
Thank you for looking into the matter
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    Kailasa718
    Jun 3, 2021
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    My account was suspended due to not verifying my identity. Once I received the notification, I submitted the information right away but my ID has not been reinstated. I have been reaching out to [protected]@jeevansathi.com for the last week but no one is responding. I have paid for the premium plus membership and would like to get my profile back as soon as possible. My profile ID is XRSZ1181.
    Jeevansathi Internet Services customer support has been notified about the posted complaint.
    All Jeevansathi phone numbers provided are also not working
    Jeevansathi Internet Services Customer Care's response, Jun 4, 2021
    Verified Support
    Dear Team,

    Greetings from Jeevansathi.

    We would like you to know that the Profile ID XRSZ1181 had been sent routine verification Emails by our Quality and Assurance Team on the registered Email Address on 28th April and 11th May 2021. It was only when we failed to receive any response to any of those Emails within the stipulated time, did we temporarily suspend the profile 31st May 2021.

    Also, we have duly responded vide Ticket ID #1663470 requesting all the necessary details from the member's end.

    Thanks and Regards,
    Jeevansathi Support Team
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      A
      anitaashokc
      from Chennai, Tamil Nadu
      Jun 3, 2021
      Resolved
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      ID YYVT1659

      Above ID is approached me and became very close, now this ID is till active in jeevan sathi, when i asked he said he's deleted but it's handled by someone with his permission. He said that he got call from your customer care and requested to use that ID to someone because he activated 6 month package. but till it shows his details only in web.
      I have all the proofs let me know what he said me is right or i am getting cheated by him? please check and delete the ID. My intention is some one should not get cheated easily like me.
      +4 photos
      Jun 7, 2021
      Complaint marked as Resolved 
      Jeevansathi.com deleted the profile and they blocked him to stop create further account. As i sent required proof thr' email.
      Jeevansathi Internet Services customer support has been notified about the posted complaint.
      Jun 04, 2021
      Updated by anitaashokc
      given non is responding from Jeevan sathi even morning my call connected to customer care one of the customer support said that complained account deleted himself, but i seen it till activate.
      Verified Support
      Jun 04, 2021
      Jeevansathi Internet Services Customer Care's response
      Dear Team,

      Greetings from Jeevansathi.

      We would like you to know that we have responded to the member vide Ticket ID #1668817 seeking more information pertaining to Profile ID YYVT1659.

      Unfortunately, we do not have any Profile linked with Contact Number- +91- [protected] with which the member had been communicating, hence we are unable to take any action against the Profile at the moment.

      We await more details from the member's end. In the meantime, we are investigating the matter from our end as well and have kept the profile (YYVT1659) under observation.

      Thanks and Regards,
      Jeevansathi Support Team
      Jun 04, 2021
      Updated by anitaashokc
      Please look into even i have the conversation received thr' emails, those are enclosed here. He is using alternate numbers it seems to call. He should not do to others also.

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        anitaashokc
        from Chennai, Tamil Nadu
        Jun 3, 2021
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        Above ID is approached me and became very close, now this ID is till active in jeevan sathi, when i asked he said he's deleted but it's handled by someone with his permission. He said that he got call from your customer care and requested to use that ID to someone because he activated 6 month package. but till it shows his details only in web.
        I have all the proofs let me know what he said me is right or i am getting cheated by him? please check and delete the ID. My intention is some one should not get cheated easily like me.
        Jun 7, 2021
        Complaint marked as Resolved 
        Jeevansathi.com deleted the profile and they blocked him to stop create further account. As i sent required proof thr' email.
        Jeevansathi Internet Services customer support has been notified about the posted complaint.
        Verified Support
        Jun 04, 2021
        Jeevansathi Internet Services Customer Care's response
        Dear Team,

        Greetings from Jeevansathi.

        We would like you to know that we have responded to the member vide Ticket ID #1668817 seeking more information pertaining to Profile ID YYVT1659.

        Unfortunately, we do not have any Profile linked with Contact Number- +91- [protected] with which the member had been communicating, hence we are unable to take any action against the Profile at the moment.

        We await more details from the member's end. In the meantime, we are investigating the matter from our end as well and have kept the profile (YYVT1659) under observation.

        Thanks and Regards,
        Jeevansathi Support Team
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          S
          sangita6421
          Jun 2, 2021
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          Today I saw one I'D, who put my personnel picture from on Jeevan sathi profile . I am british citizen, this is leak of my privacy . Please handle this situation . I am attaching that ID and picture with you, which is mine. You can coordinate me for Any query or verification at [protected] or [protected]@gmail.com ... Please handle this, otherwise I will go for legal action, will sue Jeevan sathi in court .
          Aug 9, 2021
          Complaint marked as Resolved 
          Jeevansathi Internet Services customer support has been notified about the posted complaint.
          Verified Support
          Jun 02, 2021
          Jeevansathi Internet Services Customer Care's response
          Dear User,

          We regret the inconvenience caused. Please share the profile ID of the person who has uploaded your photograph so that our team can take action as soon as possible, also you can email us at [protected]@jeevansathi.com or call us on the toll-free number, i.e.[protected], from 10 AM to 7 PM.

          Awaiting your response.

          Regards,
          Jeevansathi Support Team
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            Aastha Vig
            Jun 1, 2021
            Resolved
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            Resolved

            Hi team
            I cannot enter my profile. Something suddenly went wrong. I need someone to assist asap on this.
            Aug 5, 2021
            Complaint marked as Resolved 
            Jeevansathi Internet Services customer support has been notified about the posted complaint.
            Dear User,

            We regret the inconvenience caused to you. Please share the login error on [protected]@jeevansathi.com from your registered email address, or kindly update or reinstall the application and try to log in.

            Regards,
            Jeevansathi Support Team
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              M
              May 29, 2021
              Resolved
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              Resolved

              Regarding jivansathi user id-(XXWY1592)

              Address: Ranchi, Jharkhand

              Dear sir / madm,
              This user person is a criminal and throw jivansathi side he spoiled loats of ladis life, stolen mony, and doing lots of crime, i have all evidence, i also lost my everything with this person, His name is PRADIP KUMAR S/ O RAMASISH PASWAN, he is belong to bihar but he spoiled lots of girls life lots of crime through jivansathi. I attached all id proff of this person. Please stop and band his all id in this site and...
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              S
              Saimin Mehnaz
              May 22, 2021
              Resolved
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              Resolved

              Activation of my jeevansathi account

              I'm not able to open my account and its says it has been deleted. When I called the customer care number they are saying quality assurance people have deleted my profile. My Jeevansathi id is ZTTW3885 and it's a paid account.When I asked the reason, they are saying for violation of the rule. One guy has been irritating me over call and sending me messages from many numbers when I started ignoring him. I din't like him so was ignoring him....
              +2 photos
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              S
              Sid shekhar
              May 18, 2021
              Resolved
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              Resolved

              I made an account in Jeevan Saathi app. I made a payment also.
              But yesterday my account deleted mistakenly. Now, what I have to do??
              Aug 6, 2021
              Complaint marked as Resolved 
              Jeevansathi Internet Services customer support has been notified about the posted complaint.
              Dear Sid,

              Greetings from Jeevansathi.

              We would request you to share your Profile ID and/or the registered Email Address and contact number so we can further look into matter.

              Please write in to us at [protected]@jeevansathi.com from your registered Email Address for assistance.

              We await the requested details from your end.

              Thanks and Regards,
              Jeevansathi Support Team
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                shreya arneja
                May 3, 2021
                Resolved
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                Address: delhi

                There is a girl living in Delhi who has made an account on JeevanSathi (Indian Matrimonial App/Website). I started speaking to her in Feb 2021, after a few calls we decided to meet.
                I met her near Vikaspuri. We went for lunch and it was all good. We liked each other and decided to meet a couple of times more before introducing our families to each other.
                Then in the 3rd meeting onwards she started asking for gifts/money. She said she needs some money to buy something and her salary is yet to come, so if I could help her. I trusted her and thought she really needed it so I gave her the money.
                She then started pushing me to propose to her with a diamond ring before introducing the families. At that point in time I felt a bit strange and did not trust her for that. Then she suddenly changed and said, if I can’t propose to her with a diamond ring, then there is no point in introducing the families. Then she blocked me from everywhere and stopped talking. I felt very bad and cheated.
                After that as I have got a good network in Delhi, with some friends contacts, I got to know that she has already been married and not living with her husband. Do not know whether she is divorced or not. She looks beautiful and just misusing it to fool Indian guys with high salaries or rich families on the matrimonial apps. Please do not fall into such traps, keep your eyes open and be very careful. Do a thorough background check before proceeding with anyone. You should do the following checks :
                1. **Company** where the person is working.
                2. How are the **social profiles** of the person (facebook, instagram, linkedin, twitter)
                3. Get some idea from the **people living nearby** (In the same society etc)
                4. Get to know the **history** of the person (School, College etc)
                I tried reaching out to Jeevansathi to bring her profile down, but they asked for proof and they said that they cannot do anything without a solid proof, unfortunately I did not have any substantial proof against her since she generally used to call and not talk on messages. So I am putting down the details of the girl here just to keep people safe and aware. Her name is** Muskaan Sharma** and she lives in vikaspuri.
                Aug 6, 2021
                Complaint marked as Resolved 
                Jeevansathi Internet Services customer support has been notified about the posted complaint.
                Verified Support
                May 03, 2021
                Jeevansathi Internet Services Customer Care's response
                Dear Member,

                We understand and empathize with you for the trouble caused by the irresponsible behaviour of another Jeevansathi member. However, for us to take suitable action against the profile, we request you to share the user's profile ID. You can also contact us on[protected] from 10 AM to 7 PM and on chat service from 9 AM to 9 PM regarding your complaint.

                We are looking forward to your cooperation.

                Regards,
                Jeevansathi Support Team
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                  S
                  surbhi v
                  Apr 30, 2021
                  Resolved
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                  Resolved

                  Breach of trust and customer confidentiality

                  I am a active user of Jeevansathi aap, although I haven't received any suitable match over here, therefore I haven't buy any membership plan. Jeevansathi team has deleted my profile without any communication or call, all my details was updated in this platform. This is really a harassment and disappointment for me and my family.

                  Many families are creating their profile with a feeling of trust and believe that their data is...
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                  shubhabhi
                  Apr 25, 2021
                  Resolved
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                  Resolved

                  I have got the call from one profile member. And that person is abusing over the call.
                  And send me abusing and absurd text on mobile.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Jeevansathi Internet Services customer support has been notified about the posted complaint.
                  Dear Member,

                  We regret the inconvenience and would like you to know that we are here to assist you. Please share the Profile ID along with screenshot(s) of the text from that individual.

                  Make sure the individual's contact number is visible on the screenshot of the text. In case you do not have the Profile ID, please send us the screenshot with number on it.

                  We shall then take necessary action. Please share all the details vide Ticket ID #1623180 that we have responded to, for further action on this.

                  Thanks and Regards,
                  Jeevansathi Support Team
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                    A
                    alankar8
                    from Mumbai, Maharashtra
                    Apr 20, 2021
                    Oct 29, 2023
                    This thread was updated on Oct 29, 2023
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                    Want to reactivate my account

                    Hi Team,
                    My account with name(Alankar singh vishen) I had deleted in December 2020 for an year due to some personal issues (option which I chose while deleting was hide for an year)
                    It has been 3 days since I wrote to jeevansathi but apart from acknowledgement with ticket no 1615775 which I had received immediately, no action or reply has been made.I tried contacting from your website live chat option there the concerned person...
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                    Y
                    Yashita Mishra
                    Mar 25, 2021
                    Resolved
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                    Resolved

                    I am jeevansathi matrimony user.

                    I am writing to report a fraud profile on your site. ***Mr. Priyam Mehrotra YSAY2972.

                    Their details are all fake. Very bad conduct of the Guy
                    Doesn't have sense to talk /Respond. also his family is doing fraud business.
                    Very very bad Experience ❗❗❗
                    Please don't give such profiles space to waste our time.

                    Regards
                    Yashita Mishra
                    +1 photos
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Jeevansathi Internet Services customer support has been notified about the posted complaint.
                    Dear Team,

                    Greetings from Jeevansathi.

                    We would be glad to assist on the concern, however we would like to re-iterate here as well that as a platform connecting prospective brides and grooms, we need certain evidence to substantiate any complaint. We have requested Ms. Mishra vide Ticket ID #1589789 to share some piece of evidence, so we can take necessary action.

                    We await the requested information so we are better-equipped to assist on this.

                    Thanks and Regards,
                    Jeevansathi Support Team
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                      Sara17b
                      Feb 18, 2021
                      Resolved
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                      Resolved

                      Chat representative extremely rude, unprofessional and personal

                      Hi,
                      I wish I could add the screenshots of my chats with one of your executives. I have the screenshot if you could provide me an email I can attach the same. I just had one concern, that I did not want my number to be visible on my profile. To which the executive replied saying “you cannot be thinking as per your convenience” “paid members should have paid for this and they should have the right to your number” “if you would...
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                      Manisha2021
                      from Jaipur, Rajasthan
                      Jan 29, 2021
                      Resolved
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                      Resolved

                      Sir my I’d no is ZYXS6299 . I taken ur us exclusive membership. But ur relationship officer do not do any work . He don’t send any request or even not revert me back what all work he is doing on my profile whenever I talk to him he says is short listing profile but he don’t send any request and all he says I will call u back and even I talked to his senior who said me that he talked to him now he will work .it been two months but no work was done from ur officer all time I have to call him and ask him what all work he is doing but no work done by him .sir I very much upset and frustrated with his work . It seem only he make fool o[censored]s . We ourself only sending request and talking to people . What ever request as been accepted till now send by us. Sir kindly into the matter
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Jeevansathi Internet Services customer support has been notified about the posted complaint.
                      Dear Team,

                      Greetings from Jeevansathi.

                      We would like you to know that our team has duly connected with the member and discussed all the areas of concern, in detail. Also, resolution has been provided.

                      We have made note of this case and assure necessary assistance to the member. For any further concern, member can always reach out to us at [protected]@jeevansathi.com.

                      Thanks and Regards,
                      Jeevansathi Support Team
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                        Raju Mistri
                        from Noida, Uttar Pradesh
                        Jan 18, 2021
                        Resolved
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                        Resolved

                        I am Raju Diwali Prasad Mistry, I have registered my name on Jeevansathi application. After I gave all my information to my spouse, I received a girl profile request and after I accepted it, I found out that the profile is fake, that is, the spouse application created the profile itself and sent me the request. And if I send them a message, they don't even reply back to me, and all this is happening after they subscribe, my only complaint is that the profile is being created by the spouse himself and cheating people, please fix my complaint and my money Please help improve this article or section by expanding it.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Jeevansathi Internet Services customer support has been notified about the posted complaint.
                        Dear Raju,

                        Greetings from Jeevansathi.

                        We would be glad to assist you however, we would request you to share your Profile ID with us. Please write from your registered Email Address at [protected]@jeevansathi.com, so we can duly scrutinise the concern and then take necessary action.

                        We look forward to your Email.

                        Thanks and Regards,
                        Jeevansathi Support Team
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                          Satish Kumar Singh Rajput
                          from Pune, Maharashtra
                          Jan 7, 2021
                          Resolved
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                          Resolved

                          Fake Account Ask For Dowry Not Less Than 15 Lakhs. Family Also In Favour

                          Address: Hindalco Sambalpur Odisha

                          This guy name Ujjawal Singh working in Hidalco Sambalpur Odisha belongs to Gaya Bihar. He send request invited us to his place where his family members openly ask for dowery of 15 Lakhs. Please take strict action against such people. They don't deserve to be at your platform. I am attaching the screenshot for your reference....
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                          Mrigakshi
                          Jan 3, 2021
                          Resolved
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                          Resolved

                          Matrimonial fraud

                          Hello,

                          I came across a profile (XTZT7615) with the name Aadvik Kumar. He introduced himself to be of Indian Origin but brought up in United Kingdom. After the acceptance of his interest, we started communicating regularly. Very soon he started wooing me and made his best attempts in convincing me of his interest in marrying me soon. I made him even talk to my family. He started discussing about future with me very seriously....
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                          M
                          from Delhi, Delhi
                          Dec 30, 2020
                          Resolved
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                          Resolved

                          Profile deletion after sharing proofs

                          Hi,
                          This is regarding jeevansathi profile id ZASY3077.

                          I have shared my birth and address proof but still they deleted the profile.

                          In my birth proof I am 1 year younger but actually my age is 1 year less. I informed them this as well but still profile is deleted.

                          It was paid profile...
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