Claimed

Bharat Matrimony Complaints & Reviews

2.9
Updated: Jan 23, 2025
Complaints 818
Resolved
435
Unresolved
383
Contacts

File a complaint to Bharat Matrimony

Having problems with Bharat Matrimony?

File a complaint and get it resolved by Bharat Matrimony customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Matrimony reviews & complaints(818)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
lenz451
Jan 23, 2025
Jan 24, 2025
This thread was updated on Jan 24, 2025
Report
Copy

Website: Bharatmatrimony.com

I paid for the bharat matrimony 3months subscription only days ago and it suspended for no reason.
They should kindly reactivate me account with the matrimony id; K9779944.

Thanks for your swift response.
Bharat Matrimony customer support has been notified about the posted complaint.
Jan 24, 2025
Updated by lenz451
My account with matrimony id K9779944 was suspended for no reason, I only paid some days ago for a 3month subscription and it got suspended only few days into my subscription.
I want them to reactivate my account K9779944.
Thanks for your swift action and response.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    Techmeg
    Jun 10, 2024
    Report
    Copy

    Inspite of requesting many many number of times I receive calls from matrimony customer care to not disturb in my working hours they keep calling every day. Too much arrogant staff as we talk in between they disconnect the call and no patience to any staff, very unprofessional customer care.

    Regards,
    Meghashree
    Bharat Matrimony customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      Tagar83
      Apr 6, 2024
      May 10, 2024
      This thread was updated on May 10, 2024
      Report
      Copy

      As per Gold premium service, 40 contact nos were to be viewed but only after viewing 2 contact nos, system restricted to view farther phone nos. I complained many times to customer care as well as with chat service regarding this but there no resolution & it was also asked in a way that I was telling lie. I got very upset with unexpectedly worse service. I need immediate attention for this unethical service to customer.
      Bharat Matrimony customer support has been notified about the posted complaint.
      Apr 06, 2024
      Updated by Tagar83
      Issue till not resolved. No positive response also nit come from customer care.
      Dear Tagar,

      Greetings from matrimony!

      Sorry for the inconvenience caused to you.

      We request you to share your Matrimony ID or registered mobile number or Email ID. Once we get the details, let us check and assist you further.

      We are in receipt to resolve your issue. We will get back to you shortly.

      Regards,
      Team Bharat matrimony
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Abil kalarickan
        Mar 2, 2024
        Report
        Copy

        Bharat Matrimony Auto Debited 95.41 without my consent

        Respected consumer complaint authority,

        I am writing to bring to your attention an unauthorised debit of 95.41€ from my account by Bharat Matrimony, which occurred on 02/03/2024. This deduction was made without my explicit consent or authorisation.

        I have thoroughly reviewed my account statements and have confirmed that I did not initiate any transaction or give permission for Bharat Matrimony to debit this...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        P
        Prakashsen
        Feb 17, 2024
        Mar 1, 2024
        This thread was updated on Mar 1, 2024
        Report
        Copy

        Assisted service fraudulent activities

        I am seeking alliance for my brother thro bhart matrimony since last 4 years. I taken prime membership nothing happened again they recommended assisted service. I paid money for the same for three times but not all responding. Very cheap behaviour and cheating mentality of relationship managers and money motive attitude of Bharat matrimony felt very bad. No value for money and no humanity. No use for the money paid. Totally upset government...
        Helpful
        1 other people found this review helpful
        1 found this helpful
        1 Comment
        Report
        Copy
        M
        memes world
        Feb 6, 2024
        Feb 14, 2024
        This thread was updated on Feb 14, 2024
        Report
        Copy

        Misrepresentation of services

        Address: new delhi

        Dear Bharat Matrimony Customer Care Team,

        I hope this email finds you well. I am writing to address a concerning issue I have encountered with my Bharat Matrimony membership.

        When I initially subscribed to the Bharat Matrimony membership plan, I was excited about the prospect of getting 14 profile per day according to my filters, as advertised on your platform. However, it has come to my attention that the actual...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        M
        memes world
        Feb 6, 2024
        Report
        Copy

        Regarding refund of premium

        Address: new delhi

        My matrimony ID is H12968965. I subscribed as a premium member on 1st Feb 2024 and today is 6th Feb 2024. I called many a time in this company and tried to connect with the manager but the staff was so rude and disrespectful. when I don't have premium they told me that we would send 14 profiles a day of my preference but after I bought premium they did not pick my call and said that we could not do anything regarding this. it is so shameful...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        M
        memes world
        Feb 6, 2024
        Report
        Copy

        Premium is not working

        Address: new delhi

        My matrimony ID is H12968965. I subscribed as a premium member on 1st Feb 2024 and today is 6th feb 2024. i called many a times in this company and tried to get connect with the manager but the staff was so rude and disrespectful. when i have premium they told that we would send 14 profile a day of your preference but after i bought premium they are not picking my call and saying that we cannot do anything regarding this. SIR/MAAM i want...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        M
        Mkv24
        Jan 21, 2024
        Report
        Copy

        Did not activate profile after taking money

        Address: Bharat matrimony chennai

        I registered in Kerala matrimony and paid about 5800 rupees. But they didn't activate my account Even after repeated requests and costomer care calls. I couldn't not send or receive requests from prospective partners
        My ID is
        E7258086
        Regards
        Dr Meera K V
        [protected]
        Kerala...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        M
        Mkv24
        Jan 21, 2024
        Jan 24, 2024
        This thread was updated on Jan 24, 2024
        Report
        Copy

        Not validating profile Even after paying

        Address: Bharat matrimony chennai

        I registered in Kerala matrimony and paid about 5800 rupees. But they didn't activate my account Even after repeated requests and costomer care calls....
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy
        S
        sharath babu alahari
        Dec 15, 2023
        Dec 21, 2023
        This thread was updated on Dec 21, 2023
        Report
        Copy

        Poor quality

        Address: Bharat matrimony
        Website: Bharat matrimony

        Bharat matrimony people support is not up to mark .Support by relationship manager is not good and no of times complained on relationship manager servicesbut no use....
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy
        K
        KetanGhule
        from Pune, Maharashtra
        Nov 17, 2023
        Nov 18, 2023
        This thread was updated on Nov 18, 2023
        Report
        Copy

        After buy package service was very Bad

        I m buying marathimatrimony prime gold package after discus with ur selling staff her name is deepika!
        So deepika mam is explaining about how bharat matrimony works !
        But after buying package i have very Bad experience ! Their is Now new profile update on my id !
        Deepika mam give me very fake promises to sell me package! & after sell pack no one take my call !
        Soo give me my money back & take ur package return...
        Helpful
        1 other people found this review helpful
        1 found this helpful
        1 Comment
        Report
        Copy
        A
        ashnash
        Nov 14, 2023
        Nov 15, 2023
        This thread was updated on Nov 15, 2023
        Resolved
        Report
        Copy
        Resolved

        Auto Debited AED 390 without my consent

        I have a profile on Bharat Matrimony and initially opted for 3 months of premium membership. To my surprise the debited the money from my credit card during the second renewal on 9th November 2023. I had not asked for auto renewal, and I wanted to cancel my premium membership due to excessive fake and not responding profile. Also, there is no option to cancel the auto renewal on their mobile app.

        I had already raised a ticket...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        A
        Abhaiart5024
        Nov 8, 2023
        Nov 10, 2023
        This thread was updated on Nov 10, 2023
        Report
        Copy

        Payment reduce

        Address: Kalika nagar

        295-295
        Tatal 590amount reduce
        No reasan...
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy
        A
        AvinashKuppara
        Oct 30, 2023
        Nov 1, 2023
        This thread was updated on Nov 1, 2023
        Report
        Copy

        Bharat Matrimony auto renewed my subscription without my permission

        Website: www.bharathmatrimony.com

        @Bharath Matrimony has debited my renewal charges with out my permission that to two times more than my first subscription. They did not called me prior to check if I was interested to continue my subscription or not.
        Through Customer care no response. I need my money back. I am badly in need of that money. Please help and do the needful.

        Regards
        Avinash Kuppara ( Matrimony ID T8328203 )
        [protected]...
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy
        L
        Lakhan Dubey
        Oct 25, 2023
        Oct 27, 2023
        This thread was updated on Oct 27, 2023
        Resolved
        Report
        Copy
        Resolved

        Payment Issue

        Overview of the issue -
        In the month of July, I tried to purchase Bharat matrimony subscription, however the transacation failed twice and the money got deducted twice. I waited for a couple of days and raised a ticket asking for refund and not to go with subscription.

        The bharatmatrimony support team kept making the promises that my request is important not addressing the issue properly. After many emails and phone...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        R
        Rakhi6722
        from New Delhi, Delhi
        Oct 3, 2023
        Oct 9, 2023
        This thread was updated on Oct 9, 2023
        Resolved
        Report
        Copy
        Resolved

        Membership Misrepresentation Issue - Limited Contacts View vs. Promised Unlimited Contacts

        Dear Bharat Matrimony Customer Care Team,

        I hope this email finds you well. I am writing to address a concerning issue I have encountered with my Bharat Matrimony membership, specifically in relation to the promised benefits o[censored]nlimited contact views.

        When I initially subscribed to the Bharat Matrimony membership plan, I was excited about the prospect o[censored]nlimited contact views, as advertised on your platform....
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        R
        Ridhi Singh
        Oct 1, 2023
        Oct 3, 2023
        This thread was updated on Oct 3, 2023
        Report
        Copy

        Fraudulent Auto renewal

        Without my consent my account was auto renewed. I only opted for one time purchase and had categorically turned off auto renewal when I infially purchased still my account was deducted with GBP 81. Kindly issue refund or I will have to raise a dispute for this Nd legal complaint...
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy
        A
        AbhiUSA
        Sep 21, 2023
        Report
        Copy

        Premium membership issue even after payment

        BMS ID:B2012262
        I paid to Bharatmatrimony on 11th of August for membership, and despite of payment my membership is not activated.

        I called them multiple times, opened some kind of tickets( no one looked into it), forwarded the issue to technical teams and despite of all this the problem is still there with no resolution. Everyone seems so clueless, how to get this simple problem resolved. This seems like fraud but Koen...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        A
        AbhiUSA
        Sep 21, 2023
        Report
        Copy

        Premium membership not updated after payment

        BM id:B2012262

        I made payment to Bharatmatrimony and despite of making payment, my membership is not activated. I called customer care multiple time, multiple escalation, multiple tickets and problem is still not resolved for last 10 days. Whenever I call customer care, they are like forwarding the complaints to technical team or opening some kind of ticket, and this has been going for 10 days. This is like a fraud system where...
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy