I had purchased a Complete protection plan under Jeeves for Mi TV (bought from flipkart) for amount of Rs.4400/- and the TV cost is Rs.55000/-
I raised a service request for technician visit on 23rd Oct 2021 and got an update that a technician will visit soon. However, even after 15 days there has been no action taken by Jeeves. Every time on mailing or calling them, a generic answer is provided saying that the request has been escalated and will be handled in 2 business days but nothing happens after that.
The service team handling mails is inefficient in replying and gives the same copy-paste answers. They are not even providing any service request ID's and not providing any technician visits.
Service request ID: [protected]
Complete protection plan ID : CPJV[protected]
Flipkart Order ID : OD[protected]
I have wasted my money in buying this additional complete protection plan when Flipkart/Jeeves cannot provide any service from their end and I do not know what to do now.
They are cheating their customers by creating this fake service called Complete protection plan and charging 4400 and not giving any service when issues with TV come up in actual. Was this information helpful? | 
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