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Jeeves Consumer Services Complaints & Reviews

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Updated: Feb 10, 2025
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Jeeves Consumer Services reviews & complaints(1628)

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C
chgani225@gmail.com
Feb 10, 2025
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Warrentry claims

Warrentry claim issues my mobile number mismatch but policy same number...
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Praneth Mogallapalli
Feb 1, 2025
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Laptop Service not Provided

I had registered a laptop service request on 17th dec, and the laptop was collected by the team on 26th, it wasnt returned for a month despite a lot of calls and messages, and finally after a month it was returned in January, but the repair wasnt done as apparently the parts werent available. i was told that the parts will come in February and my repair will be continued, but again i got a call stating my laptop is Unrepairable and was subjected...
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A
Alan_GG
Jan 4, 2025
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HP Victus Laptop

Address: Bangalore

I registered a warranty claim under Jeeves 2 year warranty plan. My laptop's RAM slot has been damaged. Whenever I call the customer care, they keep saying service is not available in my location but I live in Jalandhar, not any remote area where the service can't be provided. And later on they told me they will rpovide reimbursement for my repairs done from official HP centre. But they are asking for Rs. 80K, which is actually higher than...
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A
ahkt66
Dec 30, 2024
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Installation Service

Purchased a television on Flipkart. Flipkart partnered with Jeeves for Installation. Jeeves sent a technician for installing TV and sold a stabilizer for new TV at the price of 2200 rupees. After payment we asked for a bill. The technician is not giving the bill and just went off. How can a technician sell a product without a bill under the name of Jeeves. When raised a complaint on Flipkart, t redirected to Jeeves. When raised a complaint...
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R
Rakesh kumar 219219
Dec 18, 2024
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non refund of laptop repair cost against jeeves complete laptop protection policy no. pclflk0v207948265121531

CC: Kind Attention Team Jeeves,
reference - Ticket No:[protected]
I initiated the refund claim in the month of 14th Sep'24 and after that day myself continuously followed up with jeeves customer care and every time i have been told that it is in process and we have escalated your request on priority. more than TWENTY calls have been made by me and every time fake promises done by your customer care executive.
today...
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S
Shamim Ahmad_RUC
Dec 16, 2024
Dec 16, 2024
This thread was updated on Dec 16, 2024
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vu 43 inch led tv, no repair done under warranty

Dear Sir/Madam,
I am writing to seek your assistance regarding an issue with my 43’’ VU television, purchased on December 8, 2021, through Flipkart (Order ID: OD[protected]. Along with this purchase, I also opted for a 3-year extended warranty from Jeeves who is in partnership with Flipkart, on December 11, 2021.

In mid-2024, the TV began experiencing issues, such as a blank screen and no audio while...
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P
parul rao
Nov 26, 2024
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Non-Resolution of Washing Machine Repair Service Request for Immediate Action

I purchased a Relame Fully Automatic Washing Machine from Flipkart, along with the Complete Protection Plan provided by Jeeves. It's now been over 1.5 months since I reported an issue with the washing machine, but despite my continuous follow-ups, neither Flipkart nor Jeeves have taken any meaningful action to resolve the problem.

The technician assigned to my case has been repeatedly closing and canceling the complaint without...
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V
vignes007
Nov 23, 2024
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Television insurance claim

In flipkart have bought a mi 4a pro 32inch television on 05.11.2021 and along with that i have bought extended warranty 2year at jeeves.On october 18, 2024 my tv has not worked properly so i have raised a claim in jeeves.the executive has taken my tv on 19.10.2024 and they told me it will take maximum of 21days to get repaired.Now more than a month taken i have called many times to customer care they told 2days . but again i called on23.11.2024...
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R
rupneet
Nov 11, 2024
Nov 11, 2024
This thread was updated on Nov 11, 2024
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Installation issue

Address: 3067, phase 2 urban estate, patiala, punjab 147002

I recently purchased a water geyser from Flipkart. Upon delivery, I found it defective and returned it, receiving a replacement shortly after. However, despite multiple requests, no one has come for the installation, and the installation requests keep getting canceled automatically.
I have contacted Flipkart several times for assistance, but no solution has been provided. Although Lakhwinder Singh Copra was assigned to handle the installation,...
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M
Mohan@2439
from Vizianagaram, Andhra Pradesh
Nov 7, 2024
Nov 7, 2024
This thread was updated on Nov 7, 2024
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Boat Avante bar

Address: Golagam village denkada mandal vizianagaram district

Subwoofer complaint...
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D
Darshan HK
from Bengaluru, Karnataka
Oct 1, 2024
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TV installation techniation

Website: www.jeeves.co.in

The installation technician has chrged more for the wall mount the wall mount charge sended by the jeeves is only 2100 but he charged me 2800 rs....
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A
AnkurBiswal
Sep 9, 2024
Sep 13, 2024
This thread was updated on Sep 13, 2024
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urgent assistance required for delayed washing machine replacement

Dear Team,

I have purchased a "Complete Appliance Protection (3-year)" plan for my washing machine. I registered a complaint with Jeeves on July 30th regarding the malfunction of the machine. A technician was dispatched to inspect the issue, and I was initially informed that the damaged item would be replaced by August 19th. However, I was later advised that due to product quality issues, the replacement process has been delayed.br...
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S
Sidmakkha
Aug 7, 2024
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motorola tv repair claim id - jcrm-6l5195-qw3zpw - ems0c5-6jtq2hv

Hi Jeeves Team,

I am writing you this email with regards to my complaint for my Motorola TV with Claim ID- JCRM-6L5195-QW3ZPW- EMS0C5-6JTQ2HV.

Since 21-Jul-24, I have raised a request to Jeeves that my Motorola Revou-Q 127 QLED TV bought from Flipkart in 2022 having complete protection program, is not working. After multiple requests, a technician called me and asked me for all details, then he said that he...
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Akash18784
from Delhi, Delhi
Jul 3, 2024
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complete mobile protection - akash

Address: Bangalore
Website: www.jeeves.co.in

I have already filed a grievance on INGRAM, but no response since last 2 weeks.

I bought a phone from Flipkart with Jeeves complete mobile protection. The phone started bending to I used my protection warranty, they took my phone on 12th May, but since then there is nothing from them. It's almost 2 months, without any update, while as per their service policy they had to provide me with an update in 15 days.

Neither...
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Pradeep Manhar
from Bhopal, Madhya Pradesh
Jun 30, 2024
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Washing machine installation is not properly

Address: Raigarh

Dear sir, I am purchasing a Samsung washing machine 8 kg from flipkart and installation is assigned by jeeves company technician name sumeet chauhan but this person is not come for installation and send the local village person for installation of washing machine and they not installed properly the machine and my washing machine is internally damages so whom take responsibility for this type of damaged so please take immediate action on this...
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P
Parag8963
Jun 28, 2024
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TV pickup for repair but delivered yet- 1month.

I purchased MI brand TV of 40inch from Flipkart with extended warranty of Jeeves by paying 2000 extra on actual amount of TV in 2022. Now that TV is was having display issue for which I raised claim under warranty on 4th June. The TV was pickup by their service person on 5th June for repair. I got email and text on 13th June that it is repaired, and issue is closed. But still, I do not get my TV yet. I called Jeeves customer care 10 times...
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B
bharatdarshan
from Delhi, Delhi
May 28, 2024
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flipkart motorola

Address: Sector 19, Dwarka New Delhi

INCIDENCE/CASE REFERENCE
CASE ID: FLRM-767UKM-IEA816-HZ0A7O-WAB8L1U
Incident: IN[protected]
Incident: IN[protected]

JEEVES REFERENCE:
This is regarding Extended Warranty with EWFKLI[protected] for your Motorola 100.3 cm (40 inch) Full HD TV (40SAFHDME).
Your claim has been successfully registered and your Claim ID is CLAFLK[protected].

Thanks for registering...
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H
Himanshu Ram
from Jaunpur, Uttar Pradesh
May 22, 2024
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lack of response on complaint resolution

I am writing to express my deep concern regarding the lack of response and delay in resolving my complaint. I raised a complaint on 10th May for phone damage and submitted all required documents on 11th May, expecting reimbursement within 8 days as per your company's policy. However, despite multiple follow-ups, there has been no progress. Customer service representatives have provided conflicting information, with the latest update stating...
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Aayansh Gupta
May 17, 2024
May 17, 2024
This thread was updated on May 17, 2024
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Address: Dhakuria,selimpur, kolkata

I am trying to contact to Jeeves for maintenance for sofa ( cleaning, polishing and fitting ) from the last 3-4 months. But they are just raising a complaint and without visiting my place the service is completed with their Acknowledgement, i am completely fed with the service and it is lots of harassment for me to call everyday with the same issue. Whenever i call they just raise the complaint and the next day i got a text the service is completed, is that how they fraud the money in the name of maintenance, this is the big scam by the jeeves service.
I want you to take legal action against the company.

Please do help ASAP !
May 17, 2024
Updated by Aayansh Gupta I am completely upset from the service which i was taken from jeeves consumer service.
I am constantly complaint for maintenance for my sofa ( Polishing, cleaning & fitting outfit) from the last 4 months and every time they just raise the complaint and next day i got text massage that your service is completed, this is happen from long and the important thing is that no one visit my place to fix the issue & whenever i call to jeeves consumer service they take complaint again and the same thing is happen ( your service is completed ) how they are doing the fraud with their customer & the this business is harassing people,
So, please do the needful ASAP !
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    V
    Vasudha Bhaskar
    May 16, 2024
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    insurance fraud

    I had purchased a Realme 11Pro Plus 5G worth Rs 29k from Flipkart with the additional phone insurance provided by Jeeves consumer services (worth Rs 1600).

    Around 6 months later, I dropped my phone and I got a small dent on my screen, while the phone was working fine but since I had taken an insurance I decided to get it fixed from the company rather than spending 3k on a local shop in Karol Bagh.

    Once they received...
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