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Jeeves Consumer Services Complaints & Reviews

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Updated: Dec 30, 2024
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Jeeves Consumer Services reviews & complaints(1615)

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A
ahkt66
Dec 30, 2024
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Installation Service

Purchased a television on Flipkart. Flipkart partnered with Jeeves for Installation. Jeeves sent a technician for installing TV and sold a stabilizer for new TV at the price of 2200 rupees. After payment we asked for a bill. The technician is not giving the bill and just went off. How can a technician sell a product without a bill under the name of Jeeves. When raised a complaint on Flipkart, t redirected to Jeeves. When raised a complaint...
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I purchased a Relame Fully Automatic Washing Machine from Flipkart, along with the Complete Protection Plan provided by Jeeves. It's now been over 1.5 months since I reported an issue with the washing machine, but despite my continuous follow-ups, neither Flipkart nor Jeeves have taken any meaningful action to resolve the problem.

The technician assigned to my case has been repeatedly closing and canceling the complaint without...
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M
Mohan@2439
from Vizianagaram, Andhra Pradesh
Nov 7, 2024
Nov 7, 2024
This thread was updated on Nov 7, 2024
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Boat Avante bar

Address: Golagam village denkada mandal vizianagaram district

Subwoofer complaint...
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D
Darshan HK
from Bengaluru, Karnataka
Oct 1, 2024
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TV installation techniation

Website: www.jeeves.co.in

The installation technician has chrged more for the wall mount the wall mount charge sended by the jeeves is only 2100 but he charged me 2800 rs....
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Pradeep Manhar
from Bhopal, Madhya Pradesh
Jun 30, 2024
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Washing machine installation is not properly

Address: Raigarh

Dear sir, I am purchasing a Samsung washing machine 8 kg from flipkart and installation is assigned by jeeves company technician name sumeet chauhan but this person is not come for installation and send the local village person for installation of washing machine and they not installed properly the machine and my washing machine is internally damages so whom take responsibility for this type of damaged so please take immediate action on this...
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B
bharatdarshan
from Delhi, Delhi
May 28, 2024
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flipkart motorola

Address: Sector 19, Dwarka New Delhi

INCIDENCE/CASE REFERENCE
CASE ID: FLRM-767UKM-IEA816-HZ0A7O-WAB8L1U
Incident: IN[protected]
Incident: IN[protected]

JEEVES REFERENCE:
This is regarding Extended Warranty with EWFKLI[protected] for your Motorola 100.3 cm (40 inch) Full HD TV (40SAFHDME).
Your claim has been successfully registered and your Claim ID is CLAFLK[protected].

Thanks for registering...
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H
Himanshu Ram
from Jaunpur, Uttar Pradesh
May 22, 2024
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lack of response on complaint resolution

I am writing to express my deep concern regarding the lack of response and delay in resolving my complaint. I raised a complaint on 10th May for phone damage and submitted all required documents on 11th May, expecting reimbursement within 8 days as per your company's policy. However, despite multiple follow-ups, there has been no progress. Customer service representatives have provided conflicting information, with the latest update stating...
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A
Aayansh Gupta
May 17, 2024
May 17, 2024
This thread was updated on May 17, 2024
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Address: Dhakuria,selimpur, kolkata

I am trying to contact to Jeeves for maintenance for sofa ( cleaning, polishing and fitting ) from the last 3-4 months. But they are just raising a complaint and without visiting my place the service is completed with their Acknowledgement, i am completely fed with the service and it is lots of harassment for me to call everyday with the same issue. Whenever i call they just raise the complaint and the next day i got a text the service is completed, is that how they fraud the money in the name of maintenance, this is the big scam by the jeeves service.
I want you to take legal action against the company.

Please do help ASAP !
May 17, 2024
Updated by Aayansh Gupta
I am completely upset from the service which i was taken from jeeves consumer service.
I am constantly complaint for maintenance for my sofa ( Polishing, cleaning & fitting outfit) from the last 4 months and every time they just raise the complaint and next day i got text massage that your service is completed, this is happen from long and the important thing is that no one visit my place to fix the issue & whenever i call to jeeves consumer service they take complaint again and the same thing is happen ( your service is completed ) how they are doing the fraud with their customer & the this business is harassing people,
So, please do the needful ASAP !
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    V
    Vasudha Bhaskar
    May 16, 2024
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    insurance fraud

    I had purchased a Realme 11Pro Plus 5G worth Rs 29k from Flipkart with the additional phone insurance provided by Jeeves consumer services (worth Rs 1600).

    Around 6 months later, I dropped my phone and I got a small dent on my screen, while the phone was working fine but since I had taken an insurance I decided to get it fixed from the company rather than spending 3k on a local shop in Karol Bagh.

    Once they received...
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    M
    Manoj Kumar Vooda
    Apr 30, 2024
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    No support for Marq AC bought with extended warranty

    Address: MANOJ KUMAR VOODA 9-37-69,T-6 SVS PLAZA,VENKUNAIDU PETA

    Claim ID :"FLRM-3G109F-X73BSC-BD2TCR2"

    I raised the request in Oct'23 it has been 6+ months but I'm still waiting for the resolution.
    Raised a complaint against My AC not working which was bought with Extended Jeeves Warranty. When the complaint was raised In Oct'23 technician (Bheemisetti Ganesh) visited my place and said that the motor fan needs to be replaced and ordered for the product. From then it started continuously,...
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    A
    Aditya5793
    from Hyderabad, Telangana
    Apr 21, 2024
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    Address: Hyderabad telangana

    I have ordered 2 door wardrobe from Flipkart order id: OD[protected] and it was delivered on 19th April 2024 and installation was scheduled on the same day but did nog get any call from installation team. Next day on 20th april, after waiting whole day got installation scheduled again for 20th April with jeeves but did nit get the service on that day also. Again I have raised complained regarding this to Flipkart customer service and did get positive responce till submitting this complain.
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      R
      Ranjithkanna24
      Apr 16, 2024
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      Address: Chennai and Thanjavur District, Tamilnadu

      Case ID:FLAA-4SIWIG-6XJ7P7-0O5T6X-H2U767U

      We have ordered an ac from flipkart by exchanging old AC. The Uninstallation was free with the order that will be done by Jeeves Service partner at free of cost. We got message with contact details to connect with Technician named "SARAVANAN" to uninstall the ac in order to check AC condition and uninstall it before delivery to exchange. But while contacting the Technician, He refused to come and uninstall the Ac also informed us to dismantle at our own by arranging somebody else. Totally getting upset by his response, rude speech and dropped the call while enquiring that it is mentioned as free why can't come, rudely said he can't come.
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        A
        abhimanyu2323
        Apr 14, 2024
        Apr 16, 2024
        This thread was updated on Apr 16, 2024
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        Refund of cancelled claim not processed

        A wrongly registered claim for which processing fee was paid, was cancelled after realisation that it was wrong claim for wrong device. Jeeves team said theyll refund in 7 days. but yet 1 n half month no response. just 2 days 2 days they say, even after sending bank details....
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        S
        Sreekumar V N
        Apr 3, 2024
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        toshiba 80cm hd ready led smart android tv

        Address: Sreelakshmi V N. Vechuthottathil H, Kalaketty p.o, Kanjirappally, Kottayam, Kerala

        TV was not getting ON from 2nd April 2024 onwards.
        contact no:- +91 [protected]
        repair or replace the product

        warranty details:-
        plan ID:- CPJVMA[protected]
        Plan started on:- 11/06/2022
        Plan end date:- 10/06/2025...
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        M
        Mohijain05
        Mar 21, 2024
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        Installation of TV 18 March 2024

        Installation was due on 18th March 2024 however I am still waiting as of 21st March and contacted customer care multiple times. It is not yet done and not share any details of any technician allocated for the same. Details below. You guys are wasting people time and money.

        Installation and Demo Scheduled: Installation and Demo for SAMSUNG Crystal Vision 4K iSmart with Voice Assistant 108 cm (43 inch)… with Flipkart order...
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        A
        Amitj7
        Mar 21, 2024
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        Not providing repair service

        I have purchased 3 years extended warranty from jeeves for my washing machine in jan 2022. I am facing issues with my washing machine from last 10 days for which I am trying to raise complaint with jeeves, they are not taking my complaint and also not providing me any service/repair. My machine is still under extended warranty.

        Please help me to get my machine repaired with in warranty....
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        A
        Adari Rajendra Prasad
        Mar 16, 2024
        Mar 16, 2024
        This thread was updated on Mar 16, 2024
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        Lg 55 inch 4k ultra hd tv repair display vertical lines

        Address: Narayanapuram village dimili post rambilli mandal anakapalli district pin-531061

        Please take my tv and give me 30000
        Because my tv repair not done correctly
        LG 55 inch 4k ultra hd
        Mobile number -[protected]
        My tv display vertical lines on display...
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        C
        chanchalseo
        from Delhi, Delhi
        Mar 8, 2024
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        Complaint Regarding Jeeves Complete TV Protection

        Dear Sir/Madam,

        Order ID: OD[protected]
        Complaint Number: CLAFLK[protected]
        Purchase Date: 08 Oct 2021

        I am writing to express my disappointment and frustration regarding the recent incident involving my VU 55" 4K TV, which I purchased from Flipkart along with the Jeeves Complete TV Protection plan for three years.

        On 07 March 2024, while moving an almira from one room...
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        S
        suresh sundesha
        from Naliya, Gujarat
        Mar 7, 2024
        Mar 7, 2024
        This thread was updated on Mar 7, 2024
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        Complaint not resolve

        Address: Himmatnagar

        My complaint regarding washing Machine not working properly from dated 15th January 2024, but still not resolved even and after many reminder send by me ....
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        S
        SPPatil
        from Bengaluru, Karnataka
        Mar 4, 2024
        Mar 4, 2024
        This thread was updated on Mar 4, 2024
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        Not providing Service for my Furniture Maintenance Plan

        Furniture Maintenance Plan/My Extended Warranty Policy Number AMFKJL[protected] is valid from Jun 14, 2023 to Jun 13, 2026

        I raised claim on Feb 17, one technician visited & took all snap shot of problem sofa & went back updating Jeeves will update the further process, but there is ghanta update from Jeeves
        By calling customer care they closed the claim. again i raised new claim 4B18-46614BASCSV-7010216, on contacting...
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