Jeeves Consumer Services — Iffalcon tv warranty

I have bought iffalcon tv through Flipkart in 2019.i have extended warranty with jeeves Consumer services valid till this October 2022.now my led tv display problem started.8-10 lines were there in display.i have already complaint about the issue in customer care number with daily follow up but no technicians came to attend.one week over.my complaint id is CLJWD[protected].will they come or not.