Jeeves Consumer Services — Jeeves cheated me

Address: Jeeves Consumer Services Private Limited Buildings Alyssa, Begonia & Clover,Embassy Tech Village,Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru-560103, Karnataka, India

Jeeves is rejecting my claims even after charging the access fee from me. Now they're being registering my claim, not they're refunding my money. It's pathetic to know that these insurance companies are cheating and scamming innocent customers. I had purchased jeeves 1 year complete mobile protection (499rs) on 21st december 2019 along with my realme x2 phone. My phone had an accidental damage in march 2020 so i reached to jeeves in order to get the resolution. They asked for 500 as excess fees. I paid it. Then they suddenly rejected my claim and denied to refund my money. It's been 4 month i've been in constant touch with flipkart as well as jeeves but they're giving me useless updates. I'm feeling cheated and scammed.