Jeeves Consumer Services — non refund of laptop repair cost against jeeves complete laptop protection policy no. pclflk0v[protected]

CC: Kind Attention Team Jeeves,
reference - Ticket No:[protected]
I initiated the refund claim in the month of 14th Sep'24 and after that day myself continuously followed up with jeeves customer care and every time i have been told that it is in process and we have escalated your request on priority. more than TWENTY calls have been made by me and every time fake promises done by your customer care executive.
today it has been told to me that your refund has been rejected due to a wrong invoice, while I have got the laptop repaired from an Apple Authorised store.
Such a poor service provided by team Jeeves and All this shows that team jeeves are just harassing the customer instead of resolution.

Requesting to look into the matter for a solution by the jeeves escalation team.

Regards
Rakesh Kumar
[protected]