Jeeves Consumer Services — Refund Issue with Jeeves Consumer Services

Address:	Alyssa Begonia Clover, Embassy Tech Village,Outer Ring Road,, Devarabeesanahalli Village,State: KARNATAKA,
Website:	www.jeeves.co.in

Hi,
I have purchase a Motorola TV 55 Inch on Nov 5 2021.
After a month there were some abnormal Lines showing on the TV and we have escalated to Jeeves complete Protection team.
First of all none of the Technician from Jeeves visited and checked the TV condition .
Over the call I have clearly mentioned its a manufacture damage .
But they kept on sending a mail that its Accidental damage and they will pay only 50% of refund amount. It was not even a month and the TV Display stopped working. How can this be an Accidental Damage ?
I have disagreed for the same and when I follow up with them through mail and call to pay my entire amount there is only one answer to wait for 2 business days. Its been more than 25 days and I'm still waiting .