Jeeves Consumer Services — Tab

Very very very very very very very very very very worst service, I insured for my tab which I bought through flipkart, accidentally it fell down I raised a claim and claim process done on 27th jan with payment still my device is not picked up every time I call they say wait for 2 business days, what is really happening customer support only know to tell sorry for the inconvenience caused we will solve please wait for 2 business days... It is going to be 2 months..