Jeeves Consumer Services — Xiaomi TV

Address: Jeeves Consumer Services Private Ltd. Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Varthur Hobli, Bengaluru-560103

I have a 3-year complete protection plan for Xiaomi TV with Jeeves under CPJVUB[protected] and a claim for its damaged display (Accidental damage).

1. First I contacted Jeeves Support on the 21st and they registered the claim with CLCPH[protected] and told me that I have to pay processing fees amounting to 500 Rs and a service technician will visit within 72 hours. I paid the amount using the following link "We hope you are enjoying the JEEVES CONSUMER SERVICES experience. Please click on http://fkrt.it/SHlahUuuuN to make a payment of Rs. 500.0 towards your Excess Payment CLCPH[protected]. -Flipkart"

BUT NO ONE HAS VISITED IN THE NEXT 72 HOURS

2. Again I contacted support on 24th June and U was told in the next 24 hours that Someone will come to examine and diagnose my TV. I got a new Claim ID CLCPC[protected] BUT NO ONE CAME

3. On 25th June I called support again and I was told I would get a call the next day for some approval. But no one called.

4. On 28th June I contacted Jeeves through email, and I was told they will get back to me in two business days. It's been 9 days, but no one made any contact with me So kindly do the necessary.