Jet Airways — no refund

Hi,

I have booked 2 jet airways tickets from bangalore to paris on may 10th. The reservation was done through an agency and when i approached then they are telling they have not received any update from jet airways. Can you please help me get an update here? Below are the details:
Pnr : t8j3bu
Trip id :[protected]
Ra number : [protected], [protected]

Even after a gap of 5 months i'm still waiting for the refund which is around 1 lakh inr.
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