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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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22%
Complaints
2693
Pending
0
Resolved
582
Siroya Centre, Sahar Airport Road, Andheri, Maharashtra, India - 400099
- name of passenger,
- ticket, which you consider is fake,
- boarding passes, which show flight number and date+time
- prove of loss (examle, you have bought a new ticket).
If you need the compensation, you need to submit the correct complaint due to delay with the exact requesites, desription of the facts, attched documents of loss, f you know it and the exact request (i want 100 ruppes for the delay).
Thereis a standard compensation for the delay also.
The air carrier has 15 days for the satisfaction comenstion or for its refusal following the rceipt of the complaint. In 15 days all dsiputes due to delay can be in local court (IN DIA or Canada) only.
Note, it is usless to request the same subject matter more than 2 times from the same service provider.
All disputes in 15 days following the correct complaint receipt are subject of the examination by Indian court.
The expected expences for legal assitance can be:
-- government fees [ from 200 ruppes or from ~100CAD ],
- legal fees for assistance of a lawyer or of legal professional [from 5000 rupees, if in India, or from about 200CAD in Canada or elsewhere]
The court shall award the proved losses and moral compensation by the final decsion.
I am not associated with the above air carrier / government.
Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@