Jet Airways — refund for the cancelled flight

Mrs. Amolpreet Kaur

Nobody has a duty to reply on inidentified complaint ("Please look into the matter and get back to us as soon as possible.")

Please hold and add:-

1. Documents with name "electronic ticket" or PNR LBBFZW for each passenger.

2. Notification of cancellation, if you had received one, or your brief explanations od source of souch notification.

3. Your own written / electronic complaint, which you had to submit to air carrier or to tralel agent,

4. Decision (reply) of responder

in copies.'

The responder 's duty is to process the correct complaint within 15 days or in 30 days in complicated sitations.

The pasenger can hire a lawyer or legal professional in civil avaition for agreed fee for futher legal action against the offender, if her or his complaint is not satisfied in 15 days.

The legal fees start from ~ 10'000 rupees in such type of cases in India.

The time limit for such type of disputes is defined 1 year or 2 years, depending upon the place and upon law.

Regards.
sr manager for ICAO / IATA iregulations matters
Aryan engineers ltd. UK

Dear Mr. Singh,

Greetings from Yatra.com !

We have received your query & would respond to you at the earliest. Request your patience in the interim.

Best Regards,
Yatra Care