| Address: mumbai 222 Nariman point | | Website: www.jio.com |
I have paid a sum of 2879 for recharging [protected] 0n 4/3/2022 but not relfecting and mobile is not recharged till today 22/06/23 .I paid the sum of rs 2879 from [protected] sbi adb branch palakkad to reliance jio account ref No.IGANCWCZZ8 . I have made several complaints to [protected]@ jio.com and getting machine based reply.
Their customer care is completely machine based and useless and there is no customer care officer to answer our queries
Reply recieved from Jio mobile is this
' We have investigated your request for recharge refund and see that the transaction done on[protected] for Rs. 2879 with transaction reference number WSBI[protected] IGANCWCZZ8 is successful on a different Jio number ending with xxxxx71915.
It would have been our pleasure to help you with refund. However, we see there has been usage on the Jio number ending with xxxxx71915.
Hence, we are unable to accommodate your request for refund.'
Money Recieved by jio mobile and I didnt get service. Was this information helpful? | 
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