Jio — Not able to make a calls

I had recharged my moms jio number [[protected]] for the 239 rs plan
on 20th of may 2022. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. I am unable to make any outgoing calls. Please resolve immediately.

Repeating the details
Mobile no: [[protected]]
Date of recharge: 20th may 2022 in the morning
Mode of recharge: through Amazon pay
Amount of recharge: 239 rs.

Alternate no. [protected]