[Resolved] Jiomart — 1 Litre Item pack - not delivered - Oleev Active Oil

Kishorep69

from Thane, Maharashtra

Apr 25, 2022

Address:

Parsik Nagar , Kalwa -400605

Dear Team,

Only the 5 litres pack was delivered and the 1 litre pack was not delivered .

This same instance has also happened in the past where the 1 litre pack was initially not delivered and the amount was later refunded since the 1 litre pack was not available with them .

The details related to the documents and the photos are attached herewith for yr reference .

Already written to them on 22.04 with the Ticket No:[protected] but no favourable response from their end .

Best Regards,

Kishore Poojary
[protected]

+3 photos

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Mar 8, 2023

Complaint marked as Resolved

Complaint has been resolved . Thanks to the consumer complaints team . Regards,

May 06, 2022

Updated by Kishorep69 Dear Consumer Complaints Team,

The cost of the individual pack of 1 litre is approx 250 /- . However, after i had raised the complaint with the consumer forum, the JioMart team had given a refund of only Rs 150 /- which is not appropriate .

Just for the sake of responding, it seems they have made this refund since currently no edible oil is available at 150 Rs per litre .

Either they should deliver the pending pack of 1 litre or refund the entire amount of Rs 249 / - as per the cost displayed on their site for the 1 litre pack .

I had spoken with them several times regarding this but no reply . They only say - We will check with our senior teams and reply .

Plz find attached the screenshots for ye reference and further necessary action .

Regards,

Kishore Poojary
[protected]