Jiomart — Amount deducted but order not booked

Address:

Jio mart online shopping

Dear Sir
Maine 23 April 2022 ko 05.34pm ko order book kiya jo failed ho gaya uski koi payment nahi cuti
But uske baad 08.39pm ko fir se order book kiya jiski payment Rs 1312.95 deducte ho gaya but order book nahi huwa nahi koi order id generate hui app ki jio mart me koi id generate nahi show ho rahi hai
Maine payment Phonepe se ki thi jisme clearly show ho raha hai first payment failed ho gayi but jo second attempt kiya wo payment successfully ho chuki hai
Main dono screen short attached kar rahi hun please aap check karo
Maine apni Bank SBI se b confirm kiya wo b yehi bata rahe hai please aap details check karo aur mujhe mera amount return karo
05.34pm on 23 apr 2022 Failed Transaction id
T2204231734049496930303
UTR
[protected]
08.30pm 23 apr 2022 Successfully Transaction id
T2204232039155156251510
UTR
[protected]
Amount Rs 1312.95 only
Thank you
Naseem Shaikh