Jiomart — Product not delivered but charged

Address:

Karnataka, Hubli

Product not received but charged in bill... Local phone number not working. Central customer care not helpful asked me to wait for 4 days for someone to call back... Website states call within 72 hours... Only one phone number available! I am not sure if ever the issue will be solved
I was so far happy with jio services but now I don't want to continue! Poor customer care