Jiomart — Product not taken back by jio and excuse other thing

Address:

Ahmedabad

Wrt above subject i tried to call multiple time for my query resolution but it not happened
i would like to bring you notice that above item i had beed orderd from jiomart (best trusted application from Grocery) thogh when i used this product it found that item was smelling badly and feel like it kept for so long...More over item expiry is too long but inside coconut water is smelling badly

I m requesting you to on note of priority please send someone to get it collected frommy doorstep and refund amount out of 06 01 is used and pelease sent that also to your product department for testing and validation

Complain number ::;[protected]mrs priyadarshini Jiomart supervisor call center )
::[protected] (givven by executieve
Order placed on 23Aug
Order num[protected]A
Invoice Num s2795qs11ca00355

Awaiting your positive and quick responce

Reply from jio
Ticket No:[protected]

Dear Mr. Prajapati,
Namaste!

We would feel the same in your situation and we are apologetic that you are facing this issue.

We would like to inform you that, we have received communication from concern team that as per the the image provided the manufacturing date of the product is on[protected].

Expiring date[protected], where as coming to the shall life of the product which is more than the half of its period.

Inconvenience caused to you is highly regretted

Now on date of 15 sep jio is not replying
Good afternoon Team

Thansk for showing picture and replying me,

i have already raised issue that expiry date is ok but the product inside is vety much stinking (coconut water ) which is not useful for drink because its badly smelling so i m requesting you to please send person to get it pick up and check quality of drinking water and let me know if your person cant come give me date and time i will personlly go there and giving you .My concern the cocnut water inside tin is expired and not even ok to drink

If you still not understand my concern please feel free to call me between 08:00Hrs to 22:00Hrs and refund my amount and get this product back ignoring my this email will not be accepatble and caused to invite further to file legal quansequnses. with food authorities .

I need resolution from jioside