Jiomart — Regarding Product Return and Refund

lakeeraj

from Rajkot, Gujarat

May 14, 2022

Address:	C1 - 103 , COSMOS PLUS, NEAR NEW RING ROAD AHEAD SPEED WELL PARTY PLOAT RAJKOT
Website:	www.jiomart.com

I purchased a fire TV stick device worth of Rs. 2499 from jio mart from my registered mobile no ([protected]) Order No:[protected]A Invoice No:[protected].
Product Delivered on[protected] at 8:39 P.M.
I request for return on[protected] which is before return policy of ( 7 days).But yet my device not pickup-ed and refund not initiated.
i have raise one complain on customer care complain no:[protected].
i talked with customer care service executive many times but every time he/she request for solution to be done within 24 to 48 hours.i have call recording of last two conversation.

+1 photos

Was this information helpful?

No (0)

Yes (0)

May 15, 2022

Updated by lakeeraj They call yesterday and ask reason for product return I explain reason for return
Then they ready for pickup for same day.but nobody come for pickup so I call again next day and ask then he refuses for pickup. We can't product return without any defect in product. He told me that he is from reliance digital we have not that type policy so you can go for jio Mart for further process.

May 20, 2022

Updated by lakeeraj No update yet