Johnson Lifts — Brake coil burns out often

Hi We have eight lifts installed from Johnson Lifts in our new apartments. The lifts are very rarely used as there are not much tentants in the apartments. We see the brake coils are burnt out often. Can you please advise the lifecycle of the brake coils and the reason behind such issues happening often. Our apartment name is Lathangi, located at panrutti village, oragadam, Tamil nadu Thanks