Johnson Lifts — Lift - AMC

Address: Rangareddy, Andhra Pradesh, 500072

Website: Johnson Lifts

Sir:
Ref: AMC No. L-A4145
Our lift is on Annual Maintenance contract at Hyderabad, Telangana (phone no. [protected]). The lift has been mis-functioning - stopping on its own and starting when we switch off and on - the mains. Sometimes the gate was also giving shock. We have made complaints and no one turned to look at it and repair it.

Now the lift completely stopped without power. Upon a complaint, the service agency deputed a very junior technician came on Friday, 6 May and said some parts have been blown due to rain and will take time. We have no lift since Friday and not attended to it for the last 3 days by your technicians. They are simply attending to the complaint and not doing general service under he AMC, even not greesing the gates. They do not check the status of brakes and ropes. It is giving a jerk between 2 and 1 floors when going down.

We would be happy if the Company Cares for its customers on a timely way and attend to the emergencies, particularly during weekends, to facilitates residents in 4th, 5th floors, particularly aged persons who cannot come down and climb steps.

We thank you for your kind attention.

Regards,

K M Sharma, Vice President of Association
Flat No. 501, Shilpa Residency
Nizampet Road, Kukatpally, Hyderabad 500085
Ph: [protected]