Justeat.in — Order cancelled but amount not refunded

Address: 560066

Website: justeat.in

I had ordered items for INR 440 (Order Id 2494242) on 26 Sep 2015. The order was not delivered and was informed by the retailer that the amount will be refunded in 3-4 days. However, havent got the refund yet. No response from the customare care team despite repeated email/web engage reminders. Surprised to see such a lethargic approach from justeat.