Kaamwalibai.com — Denying refund

I had gotten into a baby sitter placement contract with kaamwali bai in aug 2020. Till now they are able to provide me a baby sitter. My baby was 1month when I wanted the service, waiting for them to give a baby sitter he's become 7 months.
I have constantly asked for profiles or refund but have received none.
Please ensure refund
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