Kaamwalibai.com — provided poor services and no maid after 2 months of initial payment

Address: The Avenue, 310/311 Opp. The Leela Hotel International Airport Road, Andheri East, Mumbai, Maharashtra 400059, 400072

Website: kaamwalibais.com

I reached out to kaamwalibai.com 1.5 months in advance from the date i required a 12hrs maid from them. They were very responsive till the time i paid them their initial rs8620, but after that i had to call them repeatedly for sending candidates for interview. The candidates who came had their own rules and demands which was very odd given we had terms n conditions laid out by the agency. However, very reluctantly i hired one maid on 1st oct and paid rest of the rs 8620. The maid turned out to be very arrogant and has poor attitude towards family members hence had to let her go on 9th oct. Since then i have been after the agency to send me a replacement. As per their policy the replacement should have been sent in 24-48 hrs, which never happened. They sent a maid for interview who has living an hour away from my place. I have been asking them to send a maid and they keep replying that flow is low. I am asking them to refund 50% of my money back as their promise was not met and after 2 months of initial conversation i am still without a maid.