[Resolved]  Kajaria Tiles — they calculated the area wrong

Address: Bulandshahr, Uttar Pradesh

I ordered the exterior tiles for my house which was under construction in the first week of september. Initially the staff was helpful and helped me to choose the tiles and also asked me the dimensions of my area to take out the sq. ft area. But to my great disappointment, they calculated the area wrong. There was a combination of two tiles, one was ordered more that is double the quantity needed and another half as was required. Kajaria people refused to take back the order of access tiles and I am still running after them to complete my order of another tile which was less. The name of the tile was scandavian wood. My house is now in a complete stage but I am still waiting to get the order registered as they have stopped making the same tile. Half of them are installed on my walls as they promise me to give the rest of the tiles in 20 days. I am really disappointed with this company and it's systems, as we are at the mercy of their sales staff and we fell in the trap of their fake promises. Now I don't know what to do or whom to complain to.
Hope some solid action will be taken on my this complain

Garima
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