Kalyani Motors — cheating by overcharging amount than estimated amount quoted

Address: Nagadevanahalli Branch

Hi,
Sharing a very bad experience of kalyani motors, nagadevanahalli branch..
Service advisor name : bhuvanesh
His mobile number: [protected]

I requested him to replace clutch plates and strut of left wheel (Front) of my swift car # ka05 mg 5702 and he quoted me with an estimation bill amount of rs. 9700/- on 19th august 2020.

After the service, he presented the final bill amount of rs. 20716/- i did not understand how come the actual bill amount raises more than 100% than the estimated amount given before service. When i asked this with service advisor, he showed an attitude saying you need to pay this amount and collect the car...
Also he damaged the ganesha idol kept in my car and also he damaged my car music system. When i went today to talk to service advisor but the service advisor is not responding to my concern.... I request you to refund the amount which i paid excess than estimated bill amount. I am attaching both estimated bill and actual bill for your reference and take action immediately.

Also my car music system needs to be fixed..

Waiting for your prompt response.

Thanking you
Ramesh kumar j p
+3 photos
Was this information helpful?
No (0)
Yes (0)
Kalyani Motors customer support has been notified about the posted complaint.
 
1 Comment

Comments

Who actually charge labour charge for each item fixing and above that GST for labour charge... shall I show it to GST officer is it valid or not? or consumer court...? 6553 Rs is a labor charge which is insane... And for each item the tax is fluctuating... No proper information just filled like anything...
But after some heat conversations I got 1750 Discount... But still I am not satisfied because I know I charge double. And for sure next time I am not going to service here and suggest other also not to get trap with u guys...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kalyani Motors
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    132
    Pending
    0
    Resolved
    15
    Kalyani Motors Phone
    +91 80 3099 9999
    Kalyani Motors Address
    Mysore road, No. 24/1 & 25/1, Nr Nayandahalli Signal, Mysore Rd Junction, Nayandanahalli, Bangalore, Karnataka, India - 560039
    View all Kalyani Motors contact information