Kalyani Motors — Complaining about improper service at bannerghatta road

I wish to complain about the recent service I had taken from Kalyani Motors, Bannerghatta Road on 14th April, 2021.

I am dissatisfied by the service provided to my car (MARUTI CELERIO VXI (O)) bearing vehicle number : KA05 MT7343, at Bannerghatta Road, since they convinced me to get my car serviced by providing various offers and discounts.

At the time of departure of my vehicle for service, my vehicle was in a good condition. By 12'o clock, Service advisor Nitesh B, called me and he spoke of minor problems without commenting anything about clutch. At 4 pm, he called me and said Clutch has to be replaced, else the Vehicle will be break failed and I will not be able to travel in my vehicle long distance.

The same issue was faced on 19th February, 2020. But I did travel Interstate without facing any problem.

By summarizing, I would like to tell that I did not receive my vehicle in the same condition as it was before. It seems like the Clutch has been destroyed on purpose and I am not able to drive my vehicle normally.

I look forward to hearing from you as soon as possible to resolve this problem.

You may reply to me at this email: ([protected]@gmail.com) or call me at ([protected])

Sincerely,
Fayaz Ahmed R