Kalyani Motors — Non professionals managing service center

Address: Nacharam, Hyderabad

I gave my vehicle for repairs, they took 60 days and still saying will take another 10-15 days. No one responding to calls, so on every week I visited to check the status only answer we placed the order for spare parts, they passed 4 weeks on this and when questioned and asked them to show the status, there was no order for spare parts. Then they claimed on its another manager fault he was not placed. almost every two weeks managers and coordinators chaining at service center and there is no proper communication between them. Even center head promised to deliver in a week, after a week again he said I am not looking your vehicle, there is another new manger placed, you can check with him. I think this Kalyani motors is not capable to run service center. I am going to escalate this to Maruthi. If Maruthi looking to increae sales better to remove these unprofessional from the dealer ship. Otherwise it effects to Maruthi sales.

This is about Nacharam service center in Hyderabad.