Kapil Chit Funds — payment not received from the company

Address: Visakhapatnam, Andhra Pradesh, 531001

Respected sir/madam,
I faced this issue in "kapil chit funds pvt. Ltd 12-4-2 mm complex,
531001, anakapalli, visakhapatanam, andhrapradesh"
This is kappiri someswara rao one of the customer at your kapil chit funds. I use to have very good relation with kapil chits since 2011. But unfortunately i lost my belief on it due to the issue that i'm facing now with kapil chits branch at my locality. I had a paid for 5, 00, 000 chit in 2013 and that is "fakt12j/6" and the issue that i am facing is that i have not received my amount from kapil chits because i got the auction. On 28th december 2017 i got the auction so i need to receive my money i know that to get the money it will at least take 45 days but until today i did not receive my money. I went to several times to the branch and i also contacted the manager of that branch but no one responded
An towards the issue. I lost my patience. So, i wrote this complaint and i am hoping that this issue is going to be solved. Otherwise i need to take some serious decision on the issue which may also effect the reputation of the company. Hope this problem is going to be solved. I faced this issue in "kapil chit funds pvt. Ltd 12-4-2 mm complex,
531001, anakapalli, visakhapatanam, andhrapradesh"
Thank you
My mail address is :- [protected]@tachediamonds.com, [protected]@gmail.com