Karnataka State Open University — delay in providing migration certificate of btech (it)

Address: Bhopal, Madhya Pradesh, 462032

Sir
Isha sood had completed my m. Tech in it from karnataka state open university in year 2010 with registration no d1082 mte 28162. Now i want migration certificate for the same as i have got admission in ph. D in rajiv gandhi prodyogiki vishvavidyalya, bhopal. I have sent an application along with all my m. Tech mark sheets and a dd[protected] of rs 1500 (600 migration fee+500 no dues fee+300 late fee +100 postage charges) and another dd of 800 (500 migration certificate charges +300 search fee) as told by the official from migration certificate section of karnataka state open university, but till date i didn't get my certificate. I am attaching all my mark sheets as well as courier details which is received by ksou on 22/10/17. Please help in the matter and provide me with the migration certificate, because without migration certificate my admission in ph. D will stand cancel.

Thanking you
Isha sood
T-1
Shiv darshan aptt.
Ramanand nagar
Lalghati
Bhopal