Karnataka State Open University — issue with marks cards and transcripts

Address: Mysore, Karnataka
Website: ksoumysore.edu.in

I needed transcripts of my masters and pg diploma for world education services verification (For immigration purpose). Hence i went to university along with my marks card, and wes application form but they took back my original marks cards saying the class declaration is missing in marks cards and it needs to be reissued. It has been 3 months, they have not bothered to process the file yet. I would not be getting my transcripts unless i receive new marks cards. The staff and registrar is not cooperating and been ignoring the follow ups and complaints made. Upon that they are charging rs.4000 for one transcript however i got my degree and mba transcripts from other universities at just rs 600. Too much to ask over poor quality of service and education.

Moreover they had scheme as direct entry from pgd to ma final year in prospectus 2008-09. As per this scheme i had enrolled for pgd and cleared 1 year pg diploma in 2009 and directly appeared for second year ma exam in 2010 and got my marks cards. However now they are claiming that they have lost the papers of the scheme during building renovation. I do not understand how an educational institution can be so irresponsible. Please help me.

Is ksou an approved university by ugc and accepted by wes?
Will my masters and pg diploma get approval from wes?
What all documents i may have to submit to wes to prove that university had a scheme as direct entry and its valid and approved from ugc.
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Karnataka State Open University customer support has been notified about the posted complaint.
 
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Sir I have not received my ba degree so I want my degree i am send DD of rupees 750 so I want to ba degree

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    Karnataka State Open University Phone
    +91 82 1251 9941
    +91 82 1251 9947
    +91 82 1250 0874
    Karnataka State Open University Address
    Manasagangothri, Mysore, Karnataka, India - 570006
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