Karnataka State Open University — karnataka state open university I'm complaining about my b-tech final degree certificates, why not getting yet

Address: Mysore, Karnataka, 570006

Website: www.ksoumysore.karnataka.gov.in

Hello sir/ma'am,

To whom so ever it may concern, i completed my b. Tech (E&T) from ksou in 2016.
My enrollment number is 131071LBTET3016 .
Since then i have been waiting for my final degree certificate.i have each of all semester's mark sheet also have Provisional certificate of degree but don't have final degree certificate.
I have approached my study center several time but i haven't received proper information. I have called ksou many times in these 2 years but not pick up my call.
It's my humble request to issue my B.Tech degree certificate, as i need it urgently.

Regards
Aditya Kanziya
Email i'd - [protected]@gmail.com