Karnataka State Open University — mscit degree

Address: Chandigarh, Punjab, 160014

I have completed my mscit 2013-14 and i have recieved 3rd and 4th sem markesheet also but not recieved till date my degree. My reg. No. 121071lmscit3053.
I send all required document but did not get certificate. Didn't get any suitable information about the certificate. No any idea how to get the certificate. No idea to whom will contact. And i also submit the fees of degree at insititue and many mail send to university and insititue. Institue name is tech mind
Sco-80, 81, 82, top floor, sector 34a, chandigarh - 160022, near passportoffice.