Karnataka State Open University — not yet received b.tech convocation certificate

Address: 631501

I was completed my B.tech on 2014 But still i am not getting my B.tech convocation certificate.what is the procedure to get the same.Now am in dubai so i need convocation for attestation.Why delayed getting convocation.
I have submitted my convocation application along with complete documentation fees. I have no way now other than work for meagre salary in my existing company without under graduation. I have lost my money and also losing hope of getting the degree from KSOU.Please help me in at least getting my convocation certificate.
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My name is madhu i am stufding at karnataka university open university my reg no is ksoubag08239 please reatify my docuiment and please my send my mail

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