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Kaunsa.com / Mify Solutions Complaints & Reviews

www.kaunsa.com
1.7
Updated: Sep 27, 2020
Complaints 312
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103
Unresolved
209
So far, so good. Kaunsa.com / Mify Solutions is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kaunsa.com / Mify Solutions will keep up the work and continue to help more customers with their concerns even better 🤝
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Kaunsa.com / Mify Solutions reviews & complaints page 3

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H
hksharma2712
from Delhi, Delhi
Jul 18, 2015
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Fake/cheat e-shopper

Address: New Delhi, Delhi

My order id Kaun/415329 dated 05/04/2015. The company is neither refunding my money nor crediting points to be redeemed through purchase only., My complaints regarding this, are also neither responded properly, nor being resolved. A number of such complaints can be seen at their site, which clearly indicates that this is a fake/cheat company engaged in mal practices....
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M
Muraligovind
from Jamshedpur, Jharkhand
Jul 14, 2015
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Did not receive the product booked and not getting any reply even after asking many times

Address: East Singhbhum, Jharkhand

Sir, I have not recieved my item Electric rechargable heatpad order no--[protected] [Registered ph no [protected]] since more than 75 days.I have aproached more than 6 times by phone and got a reply that i will recieve in next 7 days for three times, then your call centre said the Item is defective and cannot do refund due to techical problems and was compeled to by another item.This is not justified.They said i will get a voucher no: for...
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M
Muraligovind
from Jamshedpur, Jharkhand
Jul 14, 2015
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Did not receive the product booked and not getting any reply

Address: East Singhbhum, Jharkhand

Sir, I have not recieved my item Electric rechargable heatpad order no--[protected] [Registered ph no [protected]] since more than 75 days.I have aproached more than 6 times by phone and got a reply that i will recieve in next 7 days for three times, then your call centre said the Item is defective and cannot do refund due to techical problems and was compeled to by another item.This is not justified.They said i will get a voucher no: for...
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J
Joy Singhal
from Delhi, Delhi
Jul 5, 2015
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Not entertaining to complaints against faulty product

Address: Gurgaon, Haryana

I ordered a Mi powerbank 10400 mAh through kaunsa.com. The item I received was damaged from the edges and was not working. It appeared as either used product or the fake product. I tried contacting kaunsa.com through complaints at their site, no response was received. I called up at the customer service contact no., but the said no. doesn't exist. I also called up to seller, but he also didn't entertained. Now I want to file complaint in...
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H
HRUDAYA@
from Kolkata, West Bengal
Jun 18, 2015
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customer care number is switch off

Address: Cuttack, Odisha

KAUNSA.COM. MY ORDER NO. [protected] on Date.02/06/2015 I have purchased a product in KAUNSA.COM after confirming the customer helpline[protected]/[protected] . I have purchased from the Elegant Cotton Printed Saree With Blouse Piece D No LM4012 through netbanking Rs718.00. They confirmed my payment and advised the delivery date on 17.06.2013. on dated 17/06/2015 complain ticket No-Kaun/T437525/[protected] Still now i have not...
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S
Syed Naimathulla
Jun 15, 2015
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Order Number Is 43262368992357 not received

Address: Chennai, Tamil Nadu

I had placed Order Number Is [protected] and so for not received i raised several tickets and they are not bother to reply after several attempts I contacted them received false promises. one off the main mobile No. given on their side itself replying that it is not in service...
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V
V.C.KHOPKAR
from Mumbai, Maharashtra
Jun 9, 2015
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My order Number 44089356338689

Address: Thane, Maharashtra

I, after looking at the credit card issued by Citibank tried to enter the card Number But the system didn't allow This was while Entering Rs.399/- for Toshiba Laptop Portage Z930X3436. Therfore please advise me How I should I make the payment to you. - - - VCK...
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M
Mintoo Thakur
from Mumbai, Maharashtra
Jun 3, 2015
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I had received a fake product, i had paid rs.5999 through card and i am not getting refund.

Address: Gautam Buddh Nagar, Uttar Pradesh

date of incident 7/05/15 return by hand on 8/05/15 number - [protected] i had order a blackberry trouch 9800 phone and i had got a fake product immediately i called there customer care number they provided return address by mail to send that product i hand submitted by had address is Return Address: Mify solution, FF 09, Omaxe Park Plaza, Shakti Khand- 2, Nr. Sawarnjayanti Park, Indrirapuram, Ghaziabad - 201012. now after received the...
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G
gauravparashar09
May 31, 2015
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Payment not received

Address: Gurgaon, Haryana

On 7th May, 2015 I got an offer of I phone6 at 12999 INR from Kaunsa.com. Same time I did a payment through my credit card. but later I found the brand name of the product was not Apple. I cancelled the order on 09th May and they also confirmed me to revert back my amount with in 15 working days. But yet I didn't received my balance...I am attaching the proof of entire process......
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A
ajith46
from Ernakulam, Kerala
May 19, 2015
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Cash received from bank via internet banking but no information about product or money

I have place an order to your site on 10th march 2015 (Kaunsa.com - order no [protected]). After one month, I did't got product or otherwise refund money any. I have complaint earlier and no response . details of payment Thank you for your order with Mify Solutions Pvt Ltd We hope you enjoyed the simplified and faster Citrus payment experience. Using Citrus Pay is one of the safest methods to transact online Thank you for...
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R
royya
from Kakinada, Andhra Pradesh
May 6, 2015
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please refund amount immediately.

Address: West Godavari, Andhra Pradesh

sir, Request you to returned back my amount to my account immediatly...your executive has not given proper explanation...and you the people are given invalid voucher numbers...and we are very difficulty to purchase goods from your website. i need not to purchase any goods from your site.and your site was should not reach customer satisfactory levels... i request you to returned back my payment lying with you. Thanking you for anticipation... Regards,...
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Ajit Nathvani
from Rajkot, Gujarat
May 3, 2015
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Non-performance/Fraud

Address: Rajkot, Gujarat

Published Sale o[censored]nrealistic price for television. Upon ordering payment is debited to my bank account, through net banking, but order not processed/delivered. The given telephone No. on the website, does not work. I am available to be contacted at ajit.[protected]@mvsynergy.com and[protected] at Rajkot, Gujarat, India. I have the order confirmation and payment debited records....
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C
Chugh Rajni
from Gurgaon, Haryana
May 1, 2015
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non refund of amount charged

Address: New Delhi, Delhi

I had filed a complaint earlier also regarding Kaunsa.com charging my card twice for a watch I ordered which they did not have vide order nos. [protected] and [protected] in the month of Sep'14. On repeated calls I got to know that they did not have the product for which they charged me twice and they refunded one amount in the month of Oct'14 but the other amount they have not refunded inspite of my various calls. When I filled this...
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H
Harish Gumber
from Jammu, Jammu and Kashmir
Apr 29, 2015
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not received my product

Address: Udham Singh Nagar, Uttarakhand

My order I'd is HOM/KIT/BRA/33034 They delivered it and I received a broken piece I sensend it on my behalf for exchexchanexchexchangeexchexchanexchexchange aand it has been6 months now the don't receive my call and not even sending me the correct product...
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R
royya
from Kakinada, Andhra Pradesh
Apr 28, 2015
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recovery

Address: West Godavari, Andhra Pradesh

Greetings.. sir, i was purchased goods from you on 27th march-15 sum worth of Rs.1766/- through credit card to Mify solutions.. but that consignment was not received till date. Request you to let me know about the same awaiting for your quick reply. Regards, Ravivarma....
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Y
Yagnesh Kotadiya
from Khajuraho, Madhya Pradesh
Apr 16, 2015
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not Received Refund Payment & Product.

Address: Jamnagar, Gujarat

order no.[protected] i placed an order but i paid for the product but i want to know about the status . i called up cc for known the order status but they did not provide me proper response. mode of payment-net banking contacted brand...
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J
jayagopal0303
from Vijayawada, Andhra Pradesh
Apr 9, 2015
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I want my product back or cash

Address: Pondicherry, Puducherry

My phone number is [protected]..

I have been purchased one i - phone cloning in kaunsa.Com, i paid rupees 10000, after 3 days it is not working, i returned to your company, still i am waiting more than five months, i dident get any response from your sides...
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S
Swapnil Vaishnav
from Nashik, Maharashtra
Apr 8, 2015
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product not recd & fake commitments from kaunsa.com

I place order to kaunsa.com my order no was :-[protected] for maxel trimmer of 10th march 2015 but till today 8th april 2015. i dont recd my product & customer care of kaunsa.com is very poor customer service they have they dont know about any information of order they always verbally said that you will receive your product within 24-48 hrs. i already made payment thir no is [protected] i want to tell all the cunsumers that pls dont...
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J
JEGASURIAN
from Chennai, Tamil Nadu
Apr 7, 2015
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i didn't get my product

Address: Chennai, Tamil Nadu

I am registering complaint against kaunsa.com for not delivering ordered product. My Order Number:[protected] Order Date:[protected] Product: Casio Edifice EF 535BK 1AV Paid Amount:Rs.3240 Delivery Time:7-10 Days(As in kaunsa.com Website order page) But (7.4.2015) still i didn't get my product. i called to kaunsa.com customer care number many more times. she said please wait for 7 working days. Please do the needfull action...
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S
Swati Bhushan
Apr 7, 2015
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e-commerce fraud

Address: Pune, Maharashtra

KAUNSA.COM. MY ORDER NO.[protected] I have purchased a product in KAUNSA.COM after confirming the customer helpline[protected] they confirmed the order was made on 18th February 2015 Still now i have not received the Refund, i called customer desk no proper response from Kaunsa.com. They are cheating the Customers showing Fake Offers and not refunding the amount. PLEASE HELP ME IN RECOVERING MY MONEY BACK....
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