[Resolved] Kent RO — fake service center in noida

Jindalpallavi

Nov 30, 2019

Address: 201301

We wanted an ro service in noida. This number appeared and after confirming thousand times they said they are affiliated with kent.
This invoice he gave has name as apro aqua.
No gst and tin number.

They say they have office in noida bit on receipt it's written uttam nagar address.

The technician number is printed on the receipt. He was also very rude and said paise do nhi toh main piece jo lagaya hai nikal lunga.

How to take action and refer check once they commit to be kent and u only relaise it's not when u get the invoice.

Sharing a snapshot of the receipt

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Jan 4, 2020

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2019

Kent RO Customer Care's response Dear Sir/Ma'am,

We deeply regret the inconvenience caused.We did not receive any screenshot. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Provide your contact details at [protected]@kent.co.in. Alternatively, you can also call us at +91-[protected].

Regards,
Team Kent

Verified Support

Dec 04, 2019

Kent RO Customer Care's response Dear Sir/Ma'am,

As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.

Regards,
Team Kent

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Comments

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