[Resolved] Kerala State Electricity Board [KSEB] — payment failed

siljuck

Aug 29, 2018

Address: Kannur, Kerala, 670602

KSEB online payment failed, but deducted from bank account.
After one week of transaction no update from KSEB.
KSEB transaction ID[protected]

bank deduction details below, Bank Name: federal bank

Transaction Amount-₹684.00 Dr, Transaction Id-S6738347, Transaction Description-TO ECM/5049/KSEB1 \KSEB1, Account-XXXXXXXXXX3566-Date - 21 Aug 2018

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Aug 5, 2021

Complaint marked as Resolved

Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.

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Comments

Federal Bank Customer Care

from Delhi, Delhi

Aug 31, 2018

Dear Silju (siljuck),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (19641) in the subject line so that our team can assist you.