| Address: 673592 | | Website: www.ksrtconline.com/KERALAOnline |
This is arun, i have tried to book a ticket yesterday from sultan battery to bangalore. I got a rejection message after payment saying that " your transaction failed.. Journey ticket was not booked. Payment gateway message : pgs10001-status :0300. I have the screen shot of same and can reproduce anywhere you want.
And by 19:17 we got an sms saying that the ticket is confirmed, by that time we already started our journey. So please take necessary action to return the amount.
Hope a positive response from your side asap.
As discussed with your customer support team they told to complaint with proof. Let me know how to do this.
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