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Kerala Water Authority Complaints & Reviews

kwa.kerala.gov.in

1

Updated: Mar 18, 2024

Complaints 686

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40

Unresolved

646

Bad 😕 It seems that Kerala Water Authority has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Kerala Water Authority reviews & complaints page 5

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Address: Olanad, Alangad Panchayat

Dear team,

My house is in Olanad, Alangad Panchayat. My water consumption is showing 5300 Litre which is utter rubbish and I tried to reach out to KWA office Paravur with a written complaint to AE, we where denied.

Any one who lives and works in Olanad knows that the water comes only once in every two days. My Water Tank is 750 Litre. If I use full tank water everyday the consumption for 60 days will be 45000...

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സർ,
ഞാൻ[protected]ൽ എടത്വ ഓഫീസിൽ അപേക്ഷ സമർപ്പിച്ചിരുന്നു, ആയതുസംബന്ധിച്ച റെവന്യൂ അദാലത്തിലേക് എടത്വയിൽ നിന്നും ടോക്കൺ നമ്പർ 117 ആയി സമർപ്പിച്ച അപേക്ഷക്ക് നാളിതുവരെ യാതൊരുനടപടിയും...

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Address: F-14, Jawahar Nagar, Trivandrum

Name: JOY BABU
Office: Kowdiar Section
Bill ID: 81265359
Date: 17/09/2021
Due Date: 16/10/2021
KWA Consumer Id: [protected]

This billing cycle we received a bill of Rs 2, 702.00, which is an error. For the past several billing cycles, our bill for consumption has not gone beyond Rs 500. KWA could review the bills, for any number of cycles, to establish the error or abnormality in this billing...

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My water charges for March 2021 was Rs.379 as per bill no 72747055 dated 06/03/2021.But it is shown as Rs.975/ in ihe online paynent portal.Please correct it as per the bill....

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It’s been 7 months that I have applied for the water connection at my home but the person took money from me and still haven’t come and started the connection work here. Everytime we call him he gives excuses of some or the other. Our neighbours applied for the connection after us and they got the water connection but still for us it’s pending....

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I am a resident of Surya Nagar Marappalam Road Pattom Trivandrum.
Consumer 8166
For the last several weeks we are not getting water from morning 8 to evening 8 o'clock and after that with reduced pressure.
Earlier the overhead tank got some water during night. Now tank is also empty.
Our input line is 3 inch pvc. We suspect something in the main line.
Please attend to it.
AjithKumar
[protected]...

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Address: Kadalundi

എന്റെ ഹൗസ്കണക്ഷൻ മേലുള്ള ബില്ലിൽ അപാകത കാണുന്നു, ബില്ലിനെക്കാളും പത്തിരട്ടിയാണ് ഓൺലൈനിൽ കാണിക്കുന്നത്,
Bill No: 80391607...

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Address: Kariyalathu parambu Road, padam stop, Nallalam Post, calicut

Pipe leak, Road damaged...

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Address: HIRA, Odayam, Varkala, Kerala PIN 695141

I have reported a water leakage on 21st June 2020 (Ref. #46033) and still no response or solution.

I have contacted the AE and other responsible persons and no solution until now.

For more details, please refer my complaint in the main web portal of Water authority or contact me at your convenience.

Phone: [protected]

Thanks and best regards,

Nujum Abdul Vahid...

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Address: Pilakkal house

Dear sir

I have paid the amount of my last month's water bill twice and request for a refund

Details given below
Payment 1st details

Bill Paid! Your Kerala Water Authority (KWA) bill against [protected] of Rs. 536.00 is received on 03-Sep-2021. BillPay reference no. HGA3P167C[protected] via Autopay.

Payment 2 details

Rs. 541/- has been paid on Sep 03, 2021...

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Address: VISMAYAM EANIKKARA KARAKULAM PO THIRUVANANTHAPURAM KERALA 695564

I am made a complaint as on 23/08/2021, complaint No:233881 regarding wrongly calculated meter reading and extra money as additional charge to be paid. The date of payment without fine is 07/09/2021. Please do needful support to pay Bill amount timely.
Best Regards
SANTHOSH & RASMI
C/ID [protected]
M/No [protected]...

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Address: thiruvananthapuram

Only receiving average amount bills

getting bills more than actual amount...

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Address: Consumer ID: 2112131932 Consumer No : KDN/13278/D, KKGRA-4, KK gardens, Indhra nagar, perrorkada, Trivandrum - 695013

Sir,

Consumer ID : [protected]
Consumer no :KDN/13278/D
Reg Ph no : [protected]

Im residing at KKGRA-4, Indhra nagar, peroorkada. I started residing in the above mentioned address from last two moths. From the month of April 2021 to june 2021, the house is closed and water reading was not taken. Previously the bill is settled on 30/03/2021(Recipt No :BD1671767) without any dues.

The...

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From
SASEEDHARAN PK
MAYURAM
KOTTEKKAD PO
PALAKKAD
MOBILE: [protected]
E-Mail: [protected]@gmail.com

Gentleman/Madam
CONSUMER ID: [protected]
Consumer Number: MRT/783/D

This is regarding the water bill due for payment on line. My water meter reading was taken on 13th August 2021 and issued me the bill on spot. After 4 days I used to try for payment and regret...

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Address: Your KWA bill dtd:10-08-2021 No:VAZ/9517/D is Rs.2176/- DueDt:08-09-2021 DcDt:23-09-2021 Pay online - https://epay.kwa.kerala.gov.in/

Excess billing
Not using last 3 months
But excess bill...

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Address: Maniyath house, edathuruthy, thrissur

There is no water supply in 5the ward in edathuruthy panchayat since one week. As far as my knowledge there is a severe leak in the supply line. Please rectify the leak and restart the water supply....

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Address: Perumbavoor

Hi,
Paid a bill of Rs. 216 on 4th August online. It is still showing pending at KWA. Kindly look into the matter and do the needful....

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Consumer id [protected]
No water in aaramkallu area behind mudhisasthamkode temple over 7 days. As per AE they opened water in our area from yesterday. But there is no sign of water till now at 2 am we are waiting. If this is a wrong information given by AE please take necessary action as this is not the first time we are having issues with this water authority. We cannot survive without water over 7 days....

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Address: HR 29, Krishna kripa, nedumpara road, eannikkara karakulam PO, Trivandrum

Our location is not getting water for last 6 days and lots of complaints had been made to authority. But no use, plz resolve the issue immediately....

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Address: valiyasala

"കുടിവെള്ളം ശേഖരിക്കാൻ രാത്രിയിലും കാത്തിരിക്കേണ്ട ദയനീയ അവസ്ഥ.”

ഞാൻ തിരുവനന്തപുരം ജില്ലയിലെ തൈയ്‌ക്കാട്‌ വില്ലേജിൽ വലിയശാല വാർഡിൽ മൈലാടിക്കടവ് പ്രദേശത്ത്...

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